Forum Discussion

mrauf's avatar
mrauf
Level 4
4 years ago

Unable to Restore Active Directory User in same location.

Hello,

i am unable to restore the backup of our Active Directory User Account, it giving an error MS-Windows policy restore error (2808).

Master Server Name: Master-netbackup.domain.com

O/S: Windows 2008 R2 64 bits Enterprise Version

NBU : 7.6.1.1

Client Name:- Domain.com

O/S: Windows 2003 Enterprise SP2 32 Bits

NBU:- 7.6.1

 

Please find the below job details:

12/29/2020 3:37:00 PM - begin Restore
12/29/2020 3:37:01 PM - restoring image pbad-dc1_1609059646
12/29/2020 3:37:02 PM - requesting resource @aaaaS
12/29/2020 3:37:22 PM - Info bprd(pid=12172) Found (98,581) files in (2) images for Restore Job ID 2153399.xxx
12/29/2020 3:37:22 PM - Info bprd(pid=12172) Restoring from copy 1 of image created 12/27/20 12:00:46 from policy PBAD-DC1
12/29/2020 3:37:22 PM - Info bprd(pid=12172) Granular restore has started, this may take a while....
12/29/2020 3:37:22 PM - granted resource MediaID=@aaaaS;DiskVolume=PureDiskVolume;DiskPool=Netbackup_MSDP_DiskPool;Path=PureDiskVolume;StorageServer=netbackup.domain.com;MediaServer=pbadnetbackup.domain.com
12/29/2020 3:37:25 PM - Info bpbrm(pid=2192) pbaddc1 is the host to restore to
12/29/2020 3:37:25 PM - Info bpbrm(pid=2192) reading file list for client
12/29/2020 3:37:27 PM - connecting
12/29/2020 3:37:27 PM - Info bpbrm(pid=2192) start nbfsd on client
12/29/2020 3:37:29 PM - Info bpbrm(pid=2192) start nbgre on client
12/29/2020 3:37:30 PM - Error bpbrm(pid=2192) client pbaddc1 didn't start
12/29/2020 3:37:30 PM - Info tar32(pid=0) done. status: 49: client did not start
12/29/2020 3:37:30 PM - Error bpbrm(pid=2192) client restore EXIT STATUS 49: client did not start
12/29/2020 3:37:30 PM - restored image pbad-dc1_1609059646 - (client did not start(49)); restore time 0:00:29
12/29/2020 3:37:35 PM - Warning bprd(pid=12172) Restore must be resumed prior to first image expiration on 1/10/2021 12:00:46 PM
12/29/2020 3:37:35 PM - end Restore; elapsed time: 0:00:35
MS-Windows policy restore error (2808)

Please kindly help me resolve the above issue.

Regards.

Abdul Rauf

 

7.6
Windows Server 2008 R2
  • Marianne's avatar
    Marianne
    Level 6
    4 years ago

    mrauf 

    You say that you are restoring to the same location, but the client name is different?

    Backup was taken on client name pbad-dc1.
    You are trying to restore to client name pbaddc1 ?

    Why is that?

    pbad-dc1 != pbaddc1

    • mrauf's avatar
      mrauf
      Level 4
      4 years ago

      Marianne 

      Thanks for response,

      our source client is dc1 and destination is dc1 and policy type is MS-windows, and backup taking from master server, while try to restore getting the error code MS-Windows policy restore error (2808).

      10:11:08 12/30/2020: Restore Started

      10:24:17 (2153836.xxx) Found (7,513) files in (1) images for Restore Job ID 2153836.xxx
      10:24:17 (2153836.xxx) Estimated time to assemble file list: (0) days, (0) hours, (0) min, (0) sec
      10:24:31 (2153836.xxx) Searched ( 1) files of (7,513) files for Restore Job ID 2153836.xxx
      10:24:31 (2153836.001) Restoring from copy 1 of image created 12/27/2020 12:00:46 PM from policy PBAD-DC1
      10:24:31 (2153836.001) Granular restore has started, this may take a while....
      10:24:38 (2153836.001) Status of restore from copy 1 of image created 12/27/2020 12:00:46 PM = client did not start

      10:24:38 (2153836.001) The following files/folders were not restored:
      10:24:38 (2153836.001) UTF - /System State/Active Directory/DC=pbad/OU=PBAD-SBG/OU=IT/CN=Restore Test/

      10:24:45 (2153836.xxx) INF - Status = MS-Windows policy restore error.

       

      • Marianne's avatar
        Marianne
        Level 6
        4 years ago

        Your hostnames are not the same.

        pbad-dc1 is not the same as pbaddc1.