Unable to see medium changer

Question

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Hi,
I also am faced with NetBackup 7.5.0.5 not seeing the FC connected tape library or drives under Solaris 11.1. &nbsp;The OS can see the tape drives. &nbsp;The library connection piggy backs on one of the tape drive fc links. &nbsp;I have run the 'sg.build all' and 'sg.install' scripts but the results are not successful. &nbsp;Strangely, the sg.conf file located at /kernel/drv does not change to the new one created by the sg.build script. &nbsp;The date is correct on the file but it does not contain any of the wwn information. &nbsp;Any help is greatly appreciated.
Creole-Kid
============================================================&nbsp;
Truncated cfgadm output:
c14::50050763124c0016 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;tape &nbsp; &nbsp; &nbsp; &nbsp; connected &nbsp; &nbsp;configured &nbsp; unknown
c14::50050763124c0207 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;tape &nbsp; &nbsp; &nbsp; &nbsp; connected &nbsp; &nbsp;configured &nbsp; unknown
c15 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;fc-fabric &nbsp; &nbsp;connected &nbsp; &nbsp;configured &nbsp; unknown
c15::50050763124c0149 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;tape &nbsp; &nbsp; &nbsp; &nbsp; connected &nbsp; &nbsp;configured &nbsp; unknown
c15::50050763124c0162 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;tape &nbsp; &nbsp; &nbsp; &nbsp; connected &nbsp; &nbsp;configured &nbsp; unknown
========================================================
ls -l /dev/rmt/*cbn outout:

root@tigerfish:/usr/openv/volmgr/bin# ls -l /dev/rmt/*cbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;87 Jun &nbsp;5 13:18 /dev/rmt/0cbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0016,0:cbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;88 Jun &nbsp;5 13:18 /dev/rmt/0dcbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0016,0:dcbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;87 Jun &nbsp;5 13:18 /dev/rmt/1cbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0207,0:cbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;88 Jun &nbsp;5 13:18 /dev/rmt/1dcbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/tape@w50050763124c0207,0:dcbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;89 Jun &nbsp;5 13:30 /dev/rmt/2cbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0162,0:cbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;90 Jun &nbsp;5 13:30 /dev/rmt/2dcbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0162,0:dcbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;89 Jun &nbsp;5 13:30 /dev/rmt/3cbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0149,0:cbn
	lrwxrwxrwx &nbsp; 1 root &nbsp; &nbsp; root &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;90 Jun &nbsp;5 13:30 /dev/rmt/3dcbn -&gt; ../../devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0,1/fp@0,0/tape@w50050763124c0149,0:dcbn
	=========================================================================
	fcinfo hba-port output:
	
		HBA Port WWN: 21000024ff44b8b0
		&nbsp; &nbsp; &nbsp; &nbsp; Port Mode: Initiator
		&nbsp; &nbsp; &nbsp; &nbsp; Port ID: 30600
		&nbsp; &nbsp; &nbsp; &nbsp; OS Device Name: /dev/cfg/c14
		&nbsp; &nbsp; &nbsp; &nbsp; Manufacturer: QLogic Corp.
		&nbsp; &nbsp; &nbsp; &nbsp; Model: QLE2562
		&nbsp; &nbsp; &nbsp; &nbsp; Firmware Version: 5.6.4
		&nbsp; &nbsp; &nbsp; &nbsp; FCode/BIOS Version: &nbsp;BIOS: 3.00; fcode: 3.15; EFI: 2.21;
		&nbsp; &nbsp; &nbsp; &nbsp; Serial Number: BFD1216A16612
		&nbsp; &nbsp; &nbsp; &nbsp; Driver Name: qlc
		&nbsp; &nbsp; &nbsp; &nbsp; Driver Version: 20120717-4.01
		&nbsp; &nbsp; &nbsp; &nbsp; Type: N-port
		&nbsp; &nbsp; &nbsp; &nbsp; State: online
		&nbsp; &nbsp; &nbsp; &nbsp; Supported Speeds: 2Gb 4Gb 8Gb&nbsp;
		&nbsp; &nbsp; &nbsp; &nbsp; Current Speed: 8Gb&nbsp;
		&nbsp; &nbsp; &nbsp; &nbsp; Node WWN: 20000024ff44b8b0
		&nbsp; &nbsp; &nbsp; &nbsp; Max NPIV Ports: 255
		&nbsp; &nbsp; &nbsp; &nbsp; NPIV port list:
		HBA Port WWN: 21000024ff44b8b1
		&nbsp; &nbsp; &nbsp; &nbsp; Port Mode: Initiator
		&nbsp; &nbsp; &nbsp; &nbsp; Port ID: 40600
		&nbsp; &nbsp; &nbsp; &nbsp; OS Device Name: /dev/cfg/c15
		&nbsp; &nbsp; &nbsp; &nbsp; Manufacturer: QLogic Corp.
		&nbsp; &nbsp; &nbsp; &nbsp; Model: QLE2562
		&nbsp; &nbsp; &nbsp; &nbsp; Firmware Version: 5.6.4
		&nbsp; &nbsp; &nbsp; &nbsp; FCode/BIOS Version: &nbsp;BIOS: 3.00; fcode: 3.15; EFI: 2.21;
		&nbsp; &nbsp; &nbsp; &nbsp; Serial Number: BFD1216A16612
		&nbsp; &nbsp; &nbsp; &nbsp; Driver Name: qlc
		&nbsp; &nbsp; &nbsp; &nbsp; Driver Version: 20120717-4.01
		&nbsp; &nbsp; &nbsp; &nbsp; Type: N-port
		&nbsp; &nbsp; &nbsp; &nbsp; State: online
		&nbsp; &nbsp; &nbsp; &nbsp; Supported Speeds: 2Gb 4Gb 8Gb&nbsp;
		&nbsp; &nbsp; &nbsp; &nbsp; Current Speed: 8Gb&nbsp;
		&nbsp; &nbsp; &nbsp; &nbsp; Node WWN: 20000024ff44b8b1
		&nbsp; &nbsp; &nbsp; &nbsp; Max NPIV Ports: 255
		&nbsp; &nbsp; &nbsp; &nbsp; NPIV port list:
		============================================================
		
			fcinfo remote-port -p 21000024ff44b8b0
			Remote Port WWN: 50050763124c0207
			&nbsp; &nbsp; &nbsp; &nbsp; Active FC4 Types: SCSI
			&nbsp; &nbsp; &nbsp; &nbsp; SCSI Target: yes
			&nbsp; &nbsp; &nbsp; &nbsp; Port Symbolic Name: IBM &nbsp; &nbsp; ULTRIUM-HH5 &nbsp; &nbsp; BBNF
			&nbsp; &nbsp; &nbsp; &nbsp; Node WWN: 50050763124c0206
			Remote Port WWN: 50050763124c0016
			&nbsp; &nbsp; &nbsp; &nbsp; Active FC4 Types: SCSI
			&nbsp; &nbsp; &nbsp; &nbsp; SCSI Target: yes
			&nbsp; &nbsp; &nbsp; &nbsp; Port Symbolic Name: IBM &nbsp; &nbsp; ULTRIUM-HH5 &nbsp; &nbsp; BBNF
			&nbsp; &nbsp; &nbsp; &nbsp; Node WWN: 50050763124c0015
			============================================================
			
				fcinfo remote-port -p 21000024ff44b8b1
				Remote Port WWN: 50050763124c0162
				&nbsp; &nbsp; &nbsp; &nbsp; Active FC4 Types: SCSI
				&nbsp; &nbsp; &nbsp; &nbsp; SCSI Target: yes
				&nbsp; &nbsp; &nbsp; &nbsp; Port Symbolic Name: IBM &nbsp; &nbsp; ULTRIUM-HH5 &nbsp; &nbsp; BBNF
				&nbsp; &nbsp; &nbsp; &nbsp; Node WWN: 50050763124c0161
				Remote Port WWN: 50050763124c0149
				&nbsp; &nbsp; &nbsp; &nbsp; Active FC4 Types: SCSI
				&nbsp; &nbsp; &nbsp; &nbsp; SCSI Target: yes
				&nbsp; &nbsp; &nbsp; &nbsp; Port Symbolic Name: IBM &nbsp; &nbsp; ULTRIUM-HH5 &nbsp; &nbsp; BBNF
				&nbsp; &nbsp; &nbsp; &nbsp; Node WWN: 50050763124c0148
				=============================================================
				Below is a display of the Library as LUN 1 via one of the tape drive WWN port numbers:
				&nbsp;
				
					fcinfo remote-port -lsp 21000024ff44b8b0 50050763124c0207
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
					Remote Port WWN: 50050763124c0207
					&nbsp; &nbsp; &nbsp; &nbsp; Active FC4 Types: SCSI
					&nbsp; &nbsp; &nbsp; &nbsp; SCSI Target: yes
					&nbsp; &nbsp; &nbsp; &nbsp; Port Symbolic Name: IBM &nbsp; &nbsp; ULTRIUM-HH5 &nbsp; &nbsp; BBNF
					&nbsp; &nbsp; &nbsp; &nbsp; Node WWN: 50050763124c0206
					&nbsp; &nbsp; &nbsp; &nbsp; Link Error Statistics:
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Link Failure Count: 0
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Loss of Sync Count: 0
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Loss of Signal Count: 0
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Primitive Seq Protocol Error Count: 0
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Invalid Tx Word Count: 26
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Invalid CRC Count: 0
					&nbsp; &nbsp; &nbsp; &nbsp; LUN: 0
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Vendor: IBM &nbsp; &nbsp;&nbsp;
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Product: ULTRIUM-HH5 &nbsp; &nbsp;&nbsp;
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; OS Device Name: /dev/rmt/1n
					&nbsp; &nbsp; &nbsp; &nbsp; LUN: 1
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Vendor: QUALSTAR
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Product: RLS-85 &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
					&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; OS Device Name: /devices/pci@7a,0/pci8086,340e@7/pci1077,15d@0/fp@0,0/medium-changer@w50050763124c0207,1
					&nbsp;
				
				&nbsp;

&nbsp;
&nbsp;

marianne · Accepted Answer

sg.build script will only update files in&nbsp;/usr/openv/volmgr/bin/driver.
Check files like sg.links and sg.conf in this folder before running sg.install.&nbsp;
	I have experienced situations where I had to edit above 2 files manually to add device entries before running sg.install.
sg.install will populate /etc/devlinks.tab and&nbsp;/kernel/drv/sg.conf with entries in the&nbsp;usr/openv/volmgr/bin/driver files.

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