Unable to start vmd on master server

Question

Hello, I have recently upgrade NBU to 8.1.1 in VCS environment. After a couple of days, we realized that vmd was not running on master server (all devices are configured in media servers). When we try to start vmd starting ltid we receive the following error: "Failed to validate this host with the EMM server". Everything is working fine, except that we are not able to run inverntory robots or work with storage devices from the console (for inventory we just run vmupdate from the media server).

When vmd is configured in debug mode, we see the following in the log:

10:47:43.550 [25100532] <4> vmd: INITIATING
10:47:43.550 [25100532] <2> mm_getnodename: cached_hostname shortnamehostname.com.uy, cached_method 3
10:47:43.565 [25100532] <2> mm_getnodename: (6) hostname shortnamehostname.com.uy (from cached_hostname)
10:47:43.565 [25100532] <4> vmd: Host name is shortnamehostname.com.uy
10:47:45.590 [25100532] <4> vmd: emmlib_initialize bkserverag, 1556, <status 0>
10:47:45.590 [25100532] <2> mm_getnodename: (0) hostname shortnamehostname.com.uy (from cached_hostname)
10:47:45.618 [25100532] <16> emmlib_UpdateHostEx: (0) UpdateMachine failed, emmError = 2001071, nbError = 0
10:47:45.618 [25100532] <16> AddAndVerifyHost: Failed to update this host. EMM error code = 2001071
10:47:45.618 [25100532] <16> AddAndVerifyHost: (-) Translating EMM_ERROR_MachineAlreadyExistAsMismatchedType(2001071) to 136 in the Media context
10:47:45.618 [25100532] <16> vmd: Failed updating host information in EMM
10:47:45.619 [25100532] <16> vmd: terminating - the operation requested has failed (163)
10:47:45.619 [25100532] <16> uninitialize: (-) Invalid Connection ID.
10:47:45.619 [25100532] <16> emmlib_uninitialize: (0) Failed to release EMM session and database objects
10:47:45.619 [25100532] <16> vmd: terminating - daemon terminated (7)

The weird thing is that in vmd log the hostname is shown as fqn name however the hostname is listed using the shortname (bpclntcm -hn hostname)

Any help or comment will be very welcome

Thanks and best regards

marianne · Answer

Please show us output of these commands on the active master server node:bpclntcmd -self
nbemmcmd -listhosts -verbose
Contents of bp.conf
Extremely important that we distinguish between physical and virtual hostnames in a clustered environment, so, if you need to replace actual hostnames, please use names where we can clearly see difference between nodename and virtual hostname.&nbsp;e.g:node1&nbsp;&nbsp;node1.fqdnvirtmastvirtmast.fqdnetc.
PS:Are you aware that&nbsp;NetBackup 8.1.2 and later does not support Master or Media Server on AIX?

osvaldo_olmedo · Answer

Marianne,&nbsp;Thanks for your reply, here the outputs:&nbsp;root@bkmasterag) /&gt; bpclntcmd -selfyp_get_default_domain failed: (6) internal yp server or client errorNIS does not seem to be running: (1) args to yp function are badgethostname() returned: bkserveraghost bkserverag: bkserverag at 172.26.151.125aliases:&nbsp;&nbsp;&nbsp;&nbsp; bkserverag&nbsp;&nbsp;&nbsp;&nbsp; 172.26.151.125getfqdn(bkserverag) returned: bkserverag.corp.acme.com.uyyou have mail in /usr/spool/mail/root&nbsp;(root@bkmasterag) /&gt; nbemmcmd -listhosts -verboseNBEMMCMD, Version: 8.1.1The following hosts were found:bkserverag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "bkserverag.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = server (6)bkserverag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "bkserverag.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; GlobalDriveSeed = "VEND:#.:PROD:#.:IDX"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = master (3)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 8.1.1.0 (811000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5bkserverpar&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "bkserverpar"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "bkserverpar.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x15&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 8.1.1.0 (811000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5smediaag&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "smediaag"&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;FQName = "smediaag.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 8.1.1.0 (811000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5bkserverpar&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "bkserverpar"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "bkserverpar.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "PureDisk"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)svnxparndmp&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "svnxparndmp"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "svnxparndmp.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2)bkmediaag.corp.acme.com.uy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "bkmediaag.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "bkmediaag.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for tape and disk jobs (14)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 8.1.1.0 (811000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = rs6000 (5)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5smediapar&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "smediapar"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "smediapar.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;MasterServerName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 8.1.1.0 (811000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5COFC-CZJ6340BBN01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "COFC-CZJ6340BBN01"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "COFC-CZJ6340BBN01"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "hp-StoreOnceCatalyst"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)COFC-CZJ64301XG01&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "COFC-CZJ64301XG01"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "COFC-CZJ64301XG01"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "hp-StoreOnceCatalyst"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)COFC-hpAgraciada&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "COFC-hpAgraciada"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "COFC-hpAgraciada"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "hp-StoreOnceCatalyst"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)COFC-hpParaguay&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "COFC-hpParaguay"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "COFC-hpParaguay"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "hp-StoreOnceCatalyst"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)svwvcenter5.corp.acme.com.uy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "svwvcenter5.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "svwvcenter5.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = virtual_machine (10)bkmediaag.corp.ue.com.uy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "bkmediaag.corp.ue.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "bkmediaag.corp.ue.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = foreign_media (13)svwveritasmsdp&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "svwveritasmsdp"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "svwveritasmsdp.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 8.1.1.0 (811000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5lvwnetintapp&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "lvwnetintapp"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "lvwnetintapp.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = remote_master (11)svwveritasevault&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "svwveritasevault"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "svwveritasevault.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "PureDisk"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)svwveritasmsdp&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "svwveritasmsdp"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "svwveritasmsdp.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "PureDisk"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)COFC-hpAgraciada2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "COFC-hpAgraciada2"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "COFC-hpAgraciada2"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = "hp-StoreOnceCatalyst"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = ndmp (2) (storage_server)smediaag2.corp.acme.com.uy&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ClusterName = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineName = "smediaag2.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FQName = "smediaag2.corp.acme.com.uy"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LocalDriveSeed = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineDescription = ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineFlags = 0x17&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineNbuType = media (1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MachineState = active for disk jobs (12)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MasterServerName = "bkserverag"&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; NetBackupVersion = 8.1.1.0 (811000)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OperatingSystem = windows (11)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ScanAbility = 5Command completed successfully.----------------------------------------------------------------------------------------------------&nbsp;bp.conf:SERVER = bkserveragSERVER = bkmasteragSERVER = bkmasterag.corp.acme.com.uySERVER = bkmasterparSERVER = bkmasterpar.corp.acme.com.uySERVER = bkserverparSERVER = bkserverpar.corp.acme.com.uySERVER = bkmediaag.corp.acme.com.uySERVER = pc149806SERVER = pc149801SERVER = pc154046SERVER = pc154036SERVER = pc149819SERVER = pvwsopdisSERVER = svwveritasopsSERVER = pc148636SERVER = pc147171SERVER = pc147076SERVER = svnxparndmpSERVER = svwtareasprogSERVER = smediaagSERVER = smediaparSERVER = svwdevappSERVER = svwveritasmsdpSERVER = svwnetctrlmprdSERVER = pvwsyasanadmSERVER = smediaag2.corp.acme.com.uySERVER = smediaag2CLIENT_NAME = bkmasteragCLUSTER_NAME = bkserveragALLOW_MEDIA_OVERWRITE = DBRALLOW_MEDIA_OVERWRITE = TARALLOW_MEDIA_OVERWRITE = CPIOALLOW_MEDIA_OVERWRITE = ANSIALLOW_MEDIA_OVERWRITE = AOS/VSALLOW_MEDIA_OVERWRITE = MTF1ALLOW_MEDIA_OVERWRITE = RS-MTF1ALLOW_MEDIA_OVERWRITE = BE-MTF1#VERBOSE = 5SERVER_SENDS_MAIL = YESCLIENT_CONNECT_TIMEOUT = 1800CLIENT_READ_TIMEOUT = 10000BPSTART_TIMEOUT = 9000SLAVE_CONNECT_TIMEOUT = 3600ALLOW_NON_RESERVED_PORTS = YESRANDOM_PORTS = NOCLIENT_RESERVED_PORT_WINDOW = 900 999SERVER_RESERVED_PORT_WINDOW = 800 899BPEND_TIMEOUT = 3600KEEP_JOBS_HOURS = 720KEEP_JOBS_SUCCESSFUL_HOURS = 720# WAIT_IN_QUEUE = YES# QUEUE_ON_ERROR = YESINCOMPLETE_JOB_CLEAN_INTERVAL = 1# BPTM_QUERY_TIMEOUT = 960EMMSERVER = bkserveragVXDBMS_NB_DATA = /usr/openv/db/dataMEDIA_UNMOUNT_DELAY = 180INCOMPLETE_BKUP_JOB_CLEAN_INTERVAL = 1BPDM_VERBOSE = 0MEDIA_SERVER = bkserverparMEDIA_SERVER = bkmediaag.corp.acme.com.uyMEDIA_SERVER = smediaagMEDIA_SERVER = smediaparMEDIA_SERVER = svwveritasmsdpBPRD_VERBOSE = 0BPSCHED_VERBOSE = 5# NBPEM_VERBOSE = 5# NBJM_VERBOSE = 5# NBRB_VERBOSE = 5BPTM_VERBOSE = 0BPBRM_VERBOSE = 0CLIENT_PORT_WINDOW = 0 0USE_VXSS = PROHIBITEDSPS_REDIRECT_ALLOWED = dag2 smailmrpar2SPS_REDIRECT_ALLOWED = dag2 smailmrag2SPS_REDIRECT_ALLOWED = dag1 smailmrag1SPS_REDIRECT_ALLOWED = dag1 smailmrpar1SPS_REDIRECT_ALLOWED = dag2 SMAILMRPAR1SPS_REDIRECT_ALLOWED = DAG svwmail1SPS_REDIRECT_ALLOWED = DAG svwmail2SPS_REDIRECT_ALLOWED = DAG svwmail3SPS_REDIRECT_ALLOWED = DAG svwmail4SPS_REDIRECT_ALLOWED = DAG svwmail5SPS_REDIRECT_ALLOWED = DAG svwmail6JOB_PRIORITY = 0 0 90000 90000 90000 90000 85000 85000 80000 80000 80000 80000 75000 75000 70000 70000 50000 50000 45000 0 0 0 0 0AUTHENTICATION_DOMAIN = bkserverag "ADDED AUTOMATICALLY" PASSWD bkserverag 0AUTHORIZATION_SERVICE = bkserverag 0HOST_CACHE_TTL = 3600FORCE_RESTORE_MEDIA_SERVER = bkserverag bkmediaag.corp.acme.com.uyTRUSTED_MASTER = lvwnetintapp.corp.acme.com.uyTRUSTED_MASTER = lvwnetintappBPCD_WHITELIST_PATH = /openv/scripts/scripts_ctrlm/LOG/bpdup_ag.lsBPCD_WHITELIST_PATH = /openv/scripts/scripts_ctrlm/LOG/bpdup_par.lsVM_PROXY_SERVER = smediaagVM_PROXY_SERVER = smediapar#ENABLE_NBCURL_VERBOSE = 1VERBOSE = 0TELEMETRY_UPLOAD = YESWEBSVC_GROUP = nbwebgrpWEBSVC_USER = nbwebsvcVXSS_SERVICE_TYPE = INTEGRITYANDCONFIDENTIALITY-----------------------------------------------------------------------------------&nbsp;Yes, we are aware of the AIX supported version, we will migrate to other platfom the master serverThanks and best regards&nbsp;Osvaldo&nbsp;

mehul_pal · Answer

your emm server is showing as&nbsp;EMMSERVER = bkserveragCould you please check your /etc/host file and also do nslookup for the same host name.&nbsp;

osvaldo_olmedo · Answer

Hello,&nbsp;We finally solve the issue editing bp.conf and removing the line "CLUSTERNAME=..." It seems that in the device database the physical and virtual names are configured as alias and not explicity as Clustername.&nbsp;Thanks to all and best regards&nbsp;

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Unable to start vmd on master server

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