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JJ58's avatar
JJ58
Level 4
14 years ago
Solved

upgrading hp-ux 11.3 fail

symantec 7.1

hp-ux 7.0 -> 7.1

downloading the clients from website ,runing the installation of HP-UX upgrade agent using install script

we got the following error :

a failure was detected runing .../nbcclients/anb/clients/usr/openv/netbackup/client/hp-ux-ia64/hp-ux11.31/client_bin_tar.gz does not exist and cannot be unbundled aborting ....

we are sure that this file exist in this directory

 

appreciate your help

Regards

7.1.x and Earlier
Backup and Recovery
NetBackup
  • Marianne's avatar
    Marianne
    14 years ago

    Hopefully the upgrade will be successful once the files are joined and extracted correctly.

    This is how I joined and extracted my Client files on a Solaris 10 system (still haven't had a chance to do the actual upgrade):

    # cat NetBackup_7.1_CLIENTS_tar-gz.1of2 NetBackup_7.1_CLIENTS_tar-gz.2of2 >  NetBackup_7.1_CLIENTS.tar.gz

    # gzcat NetBackup_7.1_CLIENTS.tar.gz |/usr/sfw/bin/gtar -xvf -

     

    I have found a GNU tar download for HP-UX here (I have nowhere to test it): http://hpux.connect.org.uk/hppd/hpux/Gnu/tar-1.26/

     

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  • Yogesh9881's avatar
    Yogesh9881
    Level 6
    14 years ago

    Few months bak i also seen this issue with 7.0 (linux redhat)

    i guess i copied client_bin_tar.gz from some other location (/nbcclients/anb/clients/usr/openv/netbackup/client) and pasted it to nbcclients/anb/clients/usr/openv/netbackup/client/hp-ux-ia64/hp-ux11.31/client_bin_tar.gz

    and again i started ./install script

  • JJ58's avatar
    JJ58
    Level 4
    14 years ago

    hello

    in the DVD is already in the right path

    when launching the script install it is giving this error

    Regards

  • Yogesh9881's avatar
    Yogesh9881
    Level 6
    14 years ago

    is your master server HP-UX same as client if yes then push client installation  form master server

  • JJ58's avatar
    JJ58
    Level 4
    14 years ago

    no master server windows

    actually the unix expert has managed to install (manually install all gz files ) and the netbackup cloent is shwoing 7.1

    but from ,windows master server when going to clients and double click on client it is giving 7.0 !!!!!!

    appreciate your help

    Regards

  • Yogesh9881's avatar
    Yogesh9881
    Level 6
    14 years ago

    Kindly check below files on client to verify pack is installed perfectly or not

    cat /usr/openv/.psummary
    cat /usr/openv/.pseq
    cat /usr/openv/.phistory

    cat /usr/openv/netbackup/bin/version

  • JJ58's avatar
    JJ58
    Level 4
    14 years ago

    hello

    thank you for your reply

    i will tell you my status now ,the DVD downloaded is not working correctly when runing the install script still giving the same error as the begining of the thread, actually the unix expert tried many things and he was able to install the packages of hp-ux all of them without errors after many tries !!

    anyway now we can see that we have PBX version 1.5.. and client agent 7.1 ,java 7.1 pddeagent 7.1

     

    but going to master server,hosts ( windows master server) ,connect to client it is giving 7.0

    my question is ,is theire any symantec doc or methodology to install these things manually ?? is theire anyway to install or make the upgrade of this agent manually ???

    Regards

  • JJ58's avatar
    JJ58
    Level 4
    14 years ago

    the three pathes below do not exist

    cat /usr/openv/.psummary
    cat /usr/openv/.pseq
    cat /usr/openv/.phistory

    and

    cat /usr/openv/netbackup/bin/version ->netbakup -hp-ux-11.3 7.0

  • Marianne's avatar
    Marianne
    Level 6
    14 years ago

    How did you go about to join the two parts of the NBU Clients download? How did you go about to extract the files?

    Please see this TN:

    Extraction or installation errors from downloaded NetBackup 7.1 software extracted using Solaris, Linux, HP-UX and AIX servers.

     http://www.symantec.com/docs/TECH154080


    Extract:
    To extract the following images accurately, you must use GNU tar version 1.16 or higher to extract them...

  • JJ58's avatar
    JJ58
    Level 4
    14 years ago

    okay marianna we will check about that with the unix expert ,anything else we should be aware about it ??