Hi,
Using NBU on appliance ver 8.3.0.2
When backing up a Vmware 6.7 ver (17700523)cluster from Vcenter 6.7 ver (6.7.0.48000) the job is randomly failing in the snapshot and backup. Backup detailed status displays:-
FTL - cleanup() failed, status 11
Error bptm (pid=42113) media manager terminated by parent process
Rerun of job generally runs without issue.
Any ideas?
Hello,
a root cause of this will be likely on VMware side, so check its console for issues. On the NBU, just check if 2 policies dont run concurrently against the same VM.
Regards
M.
Seems to be happening since hosts have upgraded from Esxi 6.5 to 6.7 or 7. Recently upgraded another cluster and now they are randomly failing.
Hi Jeffro_005
How busy is the system at the time of the failures (as in how many other Vmware backups are happening)?
I'm seeing some internal notes about this relating to the total number of connections to VMware. If you think this might be the issue, I'd suggest logging a support call and make reference to article 100052472 (internal only for now).
Cheers
David
