Forum Discussion
- davidmolineLevel 6
The error indicates the master server is unable to connect to the media server.
Things to check:
1. Are NetBackup services running on the media server?
2. Are ports being blocked between the master and media server - you would need PBX (1556), spoold & spad (10102 & 10082) and possibly vnetd (13724)?You could use the bptestbpcd command from the master server to verify basic NBU connectivity.
- svasilevLevel 3
PS C:\WINDOWS\system32> bptestbpcd -host SRV-SNBU04 -verbose -debug
10:01:31.138 [8736.4900] <2> bptestbpcd: VERBOSE = 0
10:01:31.170 [8736.4900] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
10:01:31.170 [8736.4900] <4> create_user_group_id_marker_WIN: connecting to named pipe:\\.\pipe\{F8D39759-498C-4B77-A1F8-28E0EF47C73B}:OUTBOUND
10:01:31.170 [8736.4900] <4> create_user_group_id_marker_WIN: successfully connected to server named pipe
10:01:31.279 [8736.4900] <2> logconnections: PROXY CONNECT FROM 10.204.0.61.49795 TO 10.105.0.3.1556 fd = 672
10:01:31.279 [8736.4900] <2> logconnections: BPCD CONNECT FROM 127.0.0.1.49804 TO 127.0.0.1.49805 fd = 672
10:01:31.279 [8736.4900] <2> vnet_connect_to_vnetd_bpcd: js_bpcd_info: 0000000004045E60
10:01:31.294 [8736.4900] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
10:01:31.310 [8736.4900] <4> create_user_group_id_marker_WIN: connecting to named pipe:\\.\pipe\{8ED4BD71-54B3-4066-BDE1-864A51C39551}:OUTBOUND
10:01:31.310 [8736.4900] <4> create_user_group_id_marker_WIN: successfully connected to server named pipe
10:01:31.404 [8736.4900] <8> do_pbx_service: [vnet_connect.c:2600] via PBX VNETD CONNECT FROM 10.204.0.61.49806 TO 10.105.0.3.1556 fd = 736
10:01:31.404 [8736.4900] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:458] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa
10:01:31.404 [8736.4900] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:483] ipc_string 51331
10:01:31.498 [8736.4900] <16> VssImportCredential: (../../libVnbat/vss_auth.cpp,3451): Cred file open FAILED
10:01:31.498 [8736.4900] <2> local_bpcr_connect: Not using VxSS authentication
10:01:31.607 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
1 1 1
127.0.0.1:49804 -> 127.0.0.1:49805 PROXY 10.204.0.61:49795 -> 10.105.0.3:1556
127.0.0.1:49810 -> 127.0.0.1:49811 PROXY 10.204.0.61:49806 -> 10.105.0.3:1556
10:01:31.669 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:31.794 [8736.4900] <2> bpcr_get_peername_rqst: Server peername length = 18
10:01:31.857 [8736.4900] <2> bpcr_get_hostname_rqst: Server hostname length = 18
10:01:31.919 [8736.4900] <2> bpcr_get_clientname_rqst: Server clientname length = 18
10:01:31.982 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:32.044 [8736.4900] <2> bpcr_get_platform_rqst: Server platform length = 7
10:01:32.107 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:32.107 [8736.4900] <2> bpcr_patch_version_rqst: theRest == > <
10:01:32.169 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:32.169 [8736.4900] <2> bpcr_patch_version_rqst: theRest == > <
10:01:32.232 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
LOCAL_CERT_ISSUER_NAME = /CN=broker/OU=root@srv-snbu01.moont.ru/O=vx
LOCAL_CERT_SUBJECT_COMMON_NAME = 90bede18-31ee-4ed4-9f7b-2ca6c6393251
PEER_CERT_ISSUER_NAME = /CN=broker/OU=root@srv-snbu01.moont.ru/O=vx
PEER_CERT_SUBJECT_COMMON_NAME = 2eaef389-b09d-4a54-ae22-d9beec5321f1
PEER_NAME = SRV-SNBU01.moont.ru
HOST_NAME = srv-snbu04.moont.ru
CLIENT_NAME = srv-snbu04.moont.ru
VERSION = 0x08100000
PLATFORM = win_x64
PATCH_VERSION = 8.1.2.0
SERVER_PATCH_VERSION = 8.1.2.0
MASTER_SERVER = srv-snbu01.moont.ru
EMM_SERVER = srv-snbu01.moont.ru
NB_MACHINE_TYPE = MEDIA_SERVER
SERVICE_TYPE = VNET_DOMAIN_CLIENT_TYPE
PROCESS_HINT = 2eaef389-b09d-4a54-ae22-d9beec5321f1
<2>bptestbpcd: EXIT status = 0
10:01:32.357 [8736.4900] <2> bptestbpcd: EXIT status = 0- MarianneLevel 6
Please have another look at the screenshot in your 1st post :
'Creating storage server srv-snbu04.mont.ru'But according to your last post, the hostname is srv-snbu04.moont.ru.
So, it looks like a typo error in storage server creation.
- svasilevLevel 3
And on server with error
nothing not listening port - spoold & spad (10102 & 10082)
C:\WINDOWS\system32>netstat -na | more
Active Connections
Proto Local Address Foreign Address State
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1556 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2701 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5985 0.0.0.0:0 LISTENING
TCP 0.0.0.0:7569 0.0.0.0:0 LISTENING
TCP 0.0.0.0:13701 0.0.0.0:0 LISTENING
TCP 0.0.0.0:13724 0.0.0.0:0 LISTENING
TCP 0.0.0.0:13782 0.0.0.0:0 LISTENING
TCP 0.0.0.0:47001 0.0.0.0:0 LISTENING
- fhaddad81Level 3
Hi
this artical solved my case https://www.veritas.com/content/support/en_US/doc/25074086-127355784-0/v32583069-127355784
Best Regards
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