Forum Discussion

gokul07's avatar
gokul07
Level 3
6 months ago

Veritas Alta view login issues

Hi,

We have recently installed the Veritas Alta view and at the beginning of the account creation process it had asked MFA in Authenticator to provide the one-time code each time we need to login, I have gone through the same.

I have changed my mobile and I have lost all my accounts in my authenticator, Now I am not able to logon to the Alta view to provide the one-time code

Could anyone tell please how to reset my MFA

  • Best option is to log a support case and ask them to help you fix this.

    David

  • Hello, If you have lost all your account, attempt to redownload your authenticator app, sign back in and you should have your alta view code generator back. Of you are still encountering issue, open a support case with veritas . Thanks