Forum Discussion

8 Replies

  • Hi BobbyXu 

    First check that the services restart correctly - in particular the NetBackup Web Management Console". 

    If you are on Linux, then run the following two commands:
    service netbackup stop
    service netbackup start

    Make sure everything starts.

    David

    • BobbyXu's avatar
      BobbyXu
      Level 4

      Thanks davidmoline 

      I have tried you recommendations and it works.

      May I know what is the cause of this can't possibly run this command after every restart

      I am using RHEL 8.6 with nbu 9.1.0.1

      I have tried multiple times of reinstalling but every time end up with the same result, that the reason why I am asking for help here.

      • davidmoline's avatar
        davidmoline
        Level 6

        Hi BobbyXu 

        It is difficult to give you a reason why NetBackup isn't starting properly. By rights when you install NetBackup it should be configured to start on boot (what else is the server doing, what are the h/w specs?).

        After a reboot are any NetBackup services running at all (can you show the output please)?

        # /usr/openv/netbackup/bpps -x

        NetBackup does not use systemctl but the older start-up method (maybe this is why on 8.6). Anyway check to see if it is enabled (the run levels listed as "on" - try this command:
        # chkconfig --list

        You should see lines for NetBackup (netbackup) and PBX Exchange (vxpbx_exchanged) required by NetBackup, something like this:

        # chkconfig --list

        Note: This output shows SysV services only and does not include native
        systemd services. SysV configuration data might be overridden by native
        systemd configuration.

        If you want to list systemd services use 'systemctl list-unit-files'.
        To see services enabled on particular target use
        'systemctl list-dependencies [target]'.

        netbackup 0:off 1:off 2:on 3:on 4:off 5:on 6:off
        vxpbx_exchanged 0:off 1:off 2:on 3:on 4:on 5:on 6:off

        Cheers
        David

  •  

    Here u go.

     

    • davidmoline's avatar
      davidmoline
      Level 6

      Hi BobbyXu

      While the information is nice, there is no context and you have not provided all the output I requested (e.g. chkconfig --list).

      The services shown look like everything is running okay, but is this after a reboot without any other intervention?

      David

      • BobbyXu's avatar
        BobbyXu
        Level 4
        Sorry about missing out the chkconfig information

        I will do a final reinstallation and do a update here
  • Hi BobbyXu

    I can't see anything obviously wrong in what you have shown. Are there any other processes on the master server that want to use port 443?

    David