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Colin_North's avatar
Colin_North
Level 6
13 years ago

VM backups fail with status 156

I am seeing certain virtual machines fail their VM backup with a status 156 snapshot error. I have several backup policies configured in the same way, and 99% work without any issues. But I have one policy where 2 clients fail with a 156 error. All my VM VADP policies are configured to backup by VM folder name. And snapshot client options are set as "client name selection = VM display name".

The policy in question is configured exactly the same, and the display names for the 2 clients contain VMware and Netbackup allowed ASCII characters. The policy also has the "virtual machine quiesce" option set to disabled. Both VM clients have VMware tools installed.

I have checked the bpfis logs on my VADP media server, and cannot see anything that highlights a problem.

My environment is Windows 2008 R2 / NBU 7.1.0.2 and ESX 5.0.

Thought I'd post here to see if anyone has any ideas, before I open a support case.

Thanks.

7.1.x and Earlier
Agent for VMware Virtual Infrastructure
Backing Up
Backup and Recovery
NetBackup
Troubleshooting
Virtualization

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  • RohitNayal's avatar
    RohitNayal
    Level 5
    13 years ago

    Hi ,

     

    Try deleting and adding those client on the policy also to uninstalling and reinstalling VMware Tools without the VMWare VSS on those client , if the problem still persist , pls share us the bpfis logs .
     

    Regards ,

    Rohit

  • Douglas_A's avatar
    Douglas_A
    Level 6
    13 years ago

    Can you login to VSphere and manually create a snapshot of the 2 VMs in question?

     

    I find this to be the easiest step in troubleshooting..

     

    Second can you turn up logging on the backup host for bpfis as well as bpcd and post the log file?