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Kak4_12's avatar
Kak4_12
Level 4
10 months ago

VMware backup failing with EC 50

Hello Experts,

Has anyone recently upgraded their infrastructure to 10.3.0.1 ? if so, have they encountered any VMware backup issues post upgrade?

we upgraded from 9.1.0.1 to 10.3.0.1, and since then, our VMware backups has been failing with error code 50

Jul 26, 2024 1:58:24 PM - Info bptm (pid=1783640) start backup
Jul 26, 2024 1:58:24 PM - Info bpbkar (pid=1783626) INF - Backing up vCenter server XXXX, ESX host XXXXX, BIOS UUID 423e7c36-a59c-1209-4aaf-353903b28d14, Instance UUID 503e9715-76bc-3cda-1f6e-540f984a0b14, Display Name XXXX, Hostname xxxxx
Jul 26, 2024 1:58:24 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: VERIFY bora/lib/ssl/ssl.c:2002
Jul 26, 2024 1:58:24 PM - begin writing
Jul 26, 2024 1:58:25 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: VMware Virtual Disk Development Kit Error:
Jul 26, 2024 1:58:25 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: VMware Virtual Disk Development Kit unrecoverable error: (host-1783626)
Jul 26, 2024 1:58:25 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: VERIFY bora/lib/ssl/ssl.c:2002
Jul 26, 2024 1:58:25 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: You can request support.  
Jul 26, 2024 1:58:25 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
Jul 26, 2024 1:58:25 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: You can also run the "vm-support" script in the Workstation folder directly.
Jul 26, 2024 1:58:25 PM - Error bpbrm (pid=1783598) from client xxxxxxxxx: We will respond on the basis of your support entitlement.
Jul 26, 2024 1:58:25 PM - Critical bpbrm (pid=1783598) unexpected termination of client xxxxxxxx
Jul 26, 2024 1:58:27 PM - Error bptm (pid=1783640) media manager terminated by parent process
Jul 26, 2024 1:58:32 PM - Error bpbrm (pid=1783598) could not send server status message to client
Jul 26, 2024 1:58:33 PM - Info bpbkar (pid=0) done. status: 50: client process aborted
Jul 26, 2024 1:58:33 PM - Error nbpem (pid=157716) backup of client xxxxxx exited with status 50 (client process aborted)
Jul 26, 2024 1:58:33 PM - end writing; write time: 0:00:09
Client process aborted  (50)

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  • Will_Hunting's avatar
    Will_Hunting
    Level 4
    10 months ago

    What's the version of the OS?  Starting with Red Hat 8.1, several libraries are not installed by default. Two of which are libnsl.so.1 and libnsl. This may affect some software that relies on said libraries, as it happened in some versions of NetBackup as referenced in the related TN indicated.