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lowkh76's avatar
lowkh76
Level 3
10 years ago
Solved

VMware Restoration

Hi All,

I am trying to restore my Vmware from netbackup to another EXSI via Netbackup BAR (Virtual Machine Recovery) and recover the virtual machine to alternate location.

I was not able to restore for this particular VM. I was able to restore the rest of the VM in the same environment except this one (let call this VM100).

I have enable the bpvmutil logging and below is the logs.

(Removed and re-added as attachment by Marianne)

 

It seems that the failure is related to this "Invalid configuration for device '1'." as i have compared those VM that has no problems.

May i know how do i resolve this issue? I tried find the information on veritas and it points me to this document https://www.veritas.com/support/en_US/article.000068086

Please helps. Am lost in troubleshooting

  • This issue can happen if the virtual machine backed up has either a floppy diskette drive or CD-ROM drive connected to it.
     
    To ensure the restore is successful, remove any floppy diskette drives or CD-ROM drives from the configuration.
     
    To remove floppy diskette drives or CD-ROM drives, check remove backing information for devices like DVD/CD-ROM drive  in the restore wizard
     
    NetBackup-restore-VMware-VM-backup-10.jpg
  • Hello,

    I think you should put this to a VMware forum, it looks like VMware related issue.

    Please in a future insert log contents as attachments here, no as plain text  - or at least copy just their important parts. It looks you have isolated the problem, so no need to paste here the whole log stuff.

    Michal

  • Check if the link below helps

    http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1001416

  • Hello lowkh 76

    Because you sad that this error happens only on one machine, then it should not be related to netbackup only, but I ve found a techhnote from the veritas side that can give you advice.

    https://support.symantec.com/en_US/article.TECH179432.html

    I do no say that this is the same for you, but something similar can happen. Check if not a specif configuration setting on the vm is making this error, and if a reread or reaply of , exemple a vm template breaks the blocking point.

    Do also like you have been told before, report the issue to vmware support.

     

    Best regards,

    Cruisen

  • Hi All,

    manage to resolve the problem. It seems that the VM configuration has an ISO mounted on the Virtual CDROM. As such when i do an alternate location restore, the backup image contains the information of that ISO being mounted and the alternate location did not have that ISO image.

    I edit the configuration of that VM and redo it backup again. After which i proceed with the alternate restoration and this time it completed successfully.

    Thanks all.

     

  • This issue can happen if the virtual machine backed up has either a floppy diskette drive or CD-ROM drive connected to it.
     
    To ensure the restore is successful, remove any floppy diskette drives or CD-ROM drives from the configuration.
     
    To remove floppy diskette drives or CD-ROM drives, check remove backing information for devices like DVD/CD-ROM drive  in the restore wizard
     
    NetBackup-restore-VMware-VM-backup-10.jpg