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Tom_Egger's avatar
Tom_Egger
Level 4
13 years ago
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VmWare Restore failed with NBU VMware policy restore error (2820)

The master (Linux) and the Netbackup backup host (Windows 2008) running on NetBackup 7.5.0.1. We have vpshere 5

problem; VMware policy NBU restore error (2820)

When I do a restore in which I explicitly the storage pool and restore the storage configuration DRS presume then the restore works fine.

But once I take the datastore for (silver) and the DRS configuration storage, aborts the restore.

 

any ideas

Backup and Recovery
Configuring
NetBackup
  • Tom_Egger's avatar
    Tom_Egger
    13 years ago

    We have always tried to restore via the san. It does not work.

    So we did the restore using the Restore network I.O.

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  • Tom_Egger's avatar
    Tom_Egger
    Level 4
    13 years ago

    I've also tried this but without success. I have now looked in the log bpVMutil and have since received the following message.

     

    13:06:55.244 [1320.2068] lockVM: VixDiskLib_PrepareForAccess returned:3014 [Insufficient permissions in the host operating system]
    13:07:55.257 [1320.2068] lockVM: Calling VixDiskLib_PrepareForAccess
    13:07:55.257 [1320.2068] vddkLog: VixDiskLibVimResolveHostName: Resolving IP address for hostname xxxxxx.xxxx.xx.

    13:07:55.257 [1320.2068] vddkLog: VixDiskLibVimResolveHostName: Resolved to xxx.xxx.xxx.xxx.

    13:07:55.272 [1320.2068] vddkLog: VixDiskLibVim: VixDiskLibVimLogin

    13:07:56.426 [1320.2068] vddkLog: VixDiskLibVim: TicketFindVMByMoRef: vmxPath = -vm-3226-

    13:07:56.442 [1320.2068] vddkLog: VixDiskLibVim: VixDiskLibVimLoadVM

    13:07:56.723 [1320.2068] vddkLog: VixDiskLibVim: VixDiskLibVimLoadAuthMgr

    13:07:56.723 [1320.2068] vddkLog: VixDiskLibVim: VixDiskLibVimLoadVMCb

    13:07:57.035 [1320.2068] vddkLog: VixDiskLibVim: VixDiskLibVimLogout

    13:07:57.238 [1320.2068] vddkLog: VixDiskLibVim: VixDiskLibVimLogout

    13:07:57.238 [1320.2068] lockVM: VixDiskLib_PrepareForAccess returned:3014 [Insufficient permissions in the host operating system]

     

    The rights of the technote I according to

    http://www.symantec.com/business/support/index?page=content&id=TECH130493

     

     

     

  • Tom_Egger's avatar
    Tom_Egger
    Level 4
    13 years ago

    We have always tried to restore via the san. It does not work.

    So we did the restore using the Restore network I.O.