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JinW's avatar
JinW
Level 2
2 years ago

VMware virtual machine backup aborts with status 11

Hi.

VMware virtual machine backup fails with status 11.

I have the following log　↓

--------------------------

Critical bpbrm (pid=26523) from client ********: FTL - cleanup() failed, status 11
Error bptm (pid=26540) media manager terminated by parent process
Critical bpbrm (pid=26523) unexpected termination of client ********

--------------------------

I checked this knowledge(https://www.veritas.com/support/en_US/article.100013415), but it didn't apply.

Can you think of anything else?

best regards...

Linux
  • Hamza_H's avatar
    Hamza_H
    Moderator
    2 years ago
    Hi,
    In genral, error 11 is something went wrong on vm’s OS.
    Please run a chkdsk if its windows, otherwise do check message log if its a linux.
    For better vision, you need to enable bpbkar and vxms logs on the backup host.
    • JinW's avatar
      JinW
      Level 2
      2 years ago

      Hi.

      Thank you for answering

      I was able to avoid it by changing the transfer method from "san" to "nbd".

      The disk of the client server may be damaged, so I will try chkdsk

      Thank you.