Forum Discussion

T_N's avatar
T_N
Level 6
8 years ago

[Warning] The installed version of the BIOS firmware is not correct

Hi All;

I have question about my appliance, when I run test software on one of my appliance 2.7.2, It shows “[Warning] The installed version of the BIOS firmware is not correct.”  Is it that normal or should I open new case with Veritas support ? Thank you.

 Running Validation tests on Media Server Appliance xxxd1.

 

    Checking whether serial number is present ...                      [OK]

    Checking whether installation is successful ...                    [OK]

    Checking whether critical kernel drivers exist and can work ...    [OK]

    Checking whether SSH is enabled ...                                [OK]

    Checking whether hostname is set ...                               [OK]

    Checking whether IP address is set ...                             [OK]

    Checking whether appliance user accounts exist ...                 [OK]

    Checking whether required packages are installed ...               [OK]

    Checking whether BIOS firmware is compatible with the software ... [WARNING]

    Checking whether registration information is properly set ...      [OK]

    Checking whether NetBackup is configured and running ...           [OK]

    Checking whether storage units and diskpools have been created ... [OK]

    Checking whether Web Server is configured and running ...          [OK]

    Checking test backup operations ...                                [OK]

    Checking test restore operations ...                               [OK]

    Expiring test backup images and deleting test policy ...           [OK]

 

Completed running tests on the appliance.

    SELF TEST RESULT :                                                 [PASS]

 

- [Warning] The installed version of the BIOS firmware is not correct. Contact your administrator to update the BIOS firmware.

7.7
Linux
  • eduncan's avatar
    eduncan
    8 years ago

    In most cases you can ignore it, as the BIOS maybe a new version that was the tool knows about.

    Verify your BIOS is at the latest and greatest.  Call support and they can verify for you.  Or post the BIOS version in the forum.

     

  • RamNagalla's avatar
    RamNagalla
    8 years ago

    I have been ignoring this from years and have not see any issues.. so it can be ignored 

  • eduncan's avatar
    eduncan
    Level 5
    8 years ago

    In most cases you can ignore it, as the BIOS maybe a new version that was the tool knows about.

    Verify your BIOS is at the latest and greatest.  Call support and they can verify for you.  Or post the BIOS version in the forum.

     

  • Tousif's avatar
    Tousif
    Level 6
    8 years ago

    Hello,

     

    Its always recommended to keep updated Firmware version on system to get better performance.

    Contact Veritas support and provide DataCollect for system health check.

     

    Regards,

  • RamNagalla's avatar
    RamNagalla
    Moderator
    8 years ago

    I have been ignoring this from years and have not see any issues.. so it can be ignored 

  • NBU35's avatar
    NBU35
    Level 6
    8 years ago

    Are you running this test as a pre-req of upgrade ? if yes, then it is always recommended to get it upgraded, it might cause some issues in upgrade.

    Also generally we all ignore it, it does not create any issue in daily operations.

    but it is always recommended to keep firmware upgraded.

    It is better to open a case with support, they will provide you firmware binaries and will guide you through process.

    If I am not worng then, BIOS firmware upgrade can be done remotely from SSH, but it requires reboot of appliance to get these changes applied.

    It will always good to go with recommended practices.

    • T_N's avatar
      T_N
      Level 6
      8 years ago

      I opened case with Veritas support, they said, everything is ok, I can ignore on it until I upgrade to version 3.0 , thank you for all replies on this isssue.