warning: unable to obtain list using specified search criteria

make sure Policy Name & type / Source & Desti Client name is accurate (upper & lower case)

Client name need to exact same as mentioned in policy 

also make sure the data u wnat to restore is not expired as per the retention .....

Sorry, looks like that comes up with a slightly different warning message.

Are there actually any backups for that client? Is it an "empty" backup that you're selecting?
e.g. we have some incrementals that generally don't change much, so when we select one in the history timeline that didn't actually save anything per se we do get this messsage

On W2008, always open GUI with right-click, Run as Administrator (some actions work fine without this, some not).

When machine names are selected, bear the following in mind:

• Server name MUST be master server name (this is where image database resides)
• Source client name MUST match policy client name exactly (NBU is case sensitive, also - Client1 is not the same as Client1.xxxxxx.yyy)
• Policy type must match the type specified in policy at the time when backup was done.
• Valid/successful backup exist for client name.

For browse and restore troubleshooting, ensure that bprd log folder exist on the master server (if not, create folder under logs and restart NBU).

Dear all i would like to thank all

I am try all recomendation but the problem still as it

i think this problem start after upgrade to ver 7.5 so may be bug in software

any comment

There are also the various options under the "Select for Restore" drop-down box which may be incorrect depending on what you're restoring?

Looks like there was also a 'bug' in one of the 7.5 betas but that shouldn't have made it into the FA or GA releases: http://www.symantec.com/business/support/index?page=content&id=TECH178262

I doubt that this a bug.

Please open cmd (Run as Administrator) and supply output of the following:

bpimagelist -client <client-name> -pt <policy_type> -d <start-date> -e <end-date>

where:
policy_type is one of the following:
AFS
Auspex-FastBackup
DataStore
DataTools-SQL-BackTrack
DB2
Enterprise-Vault
FlashBackup
FlashBackup-Windows
Informix-On-BAR
LotusNotes
MS-Exchange-Server
MS-Hyper-V
MS-SharePoint
MS-SQL-Server
MS-Windows
NDMP
NetWare
Oracle
OS/2
PureDisk-Export
SAP
Split-Mirror
Standard
Sybase
Vault
VMware
 

-d and -e is in the form of mm/dd/yyyy

bpimagelist is in <install-path>\netbackup\bin\admincmd

kindlly check this link

http://www.symantec.com/business/support/index?page=content&id=TECH178262

which states

"This issue is with NetBackup 7.5 Beta 2.

...

This issue is on-track to be fixed within NetBackup 7.5 First Availability and 7.5 GA."

i try work around in above link but didn't work

Dear Marianne

Kindly find below result after run your command

C:\Program Files\VERITAS\NetBackup\bin\admincmd>bpimagelist -client BAP-S-ECDB -
pt MS-Windows -d 3/12/2012 -e 3/12/2012
no entity was found