why can i backup via cli using bpbackup but cant from the same netbackup Admin Console policy

Question

HelloNetbackup 8.2 RedHat linux 7.9&nbsp; one master/media serverThe netbackup policy named Archival-test which has a type = Standard; schedule types are User Backup(named Archival), Full backup(named Archival Full), Cumulative Inc backup(named Archival Cumulative). The linux netbackup client is listedSo I have a file set of data that resides on a nas - lets say the directory is mounted on the linux client as follows: /nas1.test.com/Processing_GenThe data needing backed up is under /nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point_If I use the following netbackup cli syntax on the Linux client the backup is successful:/usr/openv/netbackup/bin/bpbackup -p Archival-test -s Archival -S pgrid-1 '/nas1.test.com/Processing_Gen/ARCHIVE/Archive_$$01172022134535PM$$_Test_Junk_Point'So if I try to use the Admin console GUI with same policy and add the Backup Selection of&nbsp;/nas1.test.com/Processing_Gen/ARCHIVE/Archive_$$01172022134535PM$$_Test_Junk_Point I get a status 71 when running a manual bkuphere is a snip from the bpbkar:22:02:41.821 [57106] &lt;2&gt; create_backup_data_list: name: /nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point, Backupid: arch-1.test.com_164256136022:02:41.821 [57106] &lt;4&gt; bpbkar expand_wildcards: start to backup filelist /nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point&nbsp;,nb_fscp_enabled is 022:02:41.821 [57106] &lt;4&gt; bpbkar expand_wildcards: INF - Processing /nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point22:02:41.825 [57106] &lt;8&gt; bpbkar expand_wildcards: WRN - Found no matching file system for /nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point22:02:41.825 [57106] &lt;4&gt; bpbkar expand_wildcards: end backup for filelist /nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point22:02:41.826 [57106] &lt;4&gt; bpbkar main: INF - Client completed sending data for backup22:02:41.826 [57106] &lt;2&gt; bpbkar main: INF - Total Size:022:02:41.826 [57106] &lt;2&gt; accl_post_nbfeds_backup_list: Posting Accurate Licensing data22:02:41.826 [57106] &lt;4&gt; accl_post_nbfeds_backup_list: Master server name: pgrid-1.test.com22:02:41.826 [57106] &lt;4&gt; post_nbfeds_backup_list: Json String value: [{"virtualName":"","jobid":"","backupId":"arch-1.test.com_1642561360","backupSelection":"/nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point","frontEndDataSizeMb":0.0}]22:02:41.826 [57106] &lt;2&gt; post_nbfeds_backup_list: Post data URL: netbackup/catalog/frontenddata22:02:41.843 [57106] &lt;2&gt; getCrlCheckLevelFromConfig: crlCheckFlag value read from bpconf : 122:02:41.901 [57106] &lt;4&gt; NBClientCURL::performCurlOperation: HTTP response header : HTTP/1.1 200 OK X-Connection-ID: {44749530-78D4-11EC-AFF9-8B78C02926AA} X-Target-Master: master1.test.com X-Target-Master-ID: 0188bef7-0a09-441c-84a6-355b6c802378 HTTP/1.1 201 Strict-Transport-Security: max-age=31536000;includeSubDomainsX-Frame-Options: DENY X-Content-Type-Options: nosniff X-XSS-Protection: 1; mode=block X-Request-ID: D555B28E4C19FFC3 Content-Length: 0 Date: Wed, 19 Jan 2022 03:02:41 GMT22:02:41.903 [57106] &lt;16&gt; bpbkar Exit: ERR - bpbkar FATAL exit status = 71: None of the files mentioned in the file list exist or may not be accessible22:02:41.903 [57106] &lt;4&gt; bpbkar Exit: INF - EXIT STATUS 71: None of the files mentioned in the file list exist or may not be accessible22:02:41.903 [57106] &lt;2&gt; bpbkar Exit: INF - Close of stdout complete22:02:41.903 [57106] &lt;4&gt; bpbkar Exit: INF - setenv FINISHED=1&nbsp;

davidmoline · Answer

Hi&nbsp;bc1410&nbsp;
The backup selection in the policy is not correct. Refer to the following article which should explain what is required to use wildcards:&nbsp;&nbsp;https://www.veritas.com/support/en_US/article.100038824
One question is the backup selection&nbsp; meant to target a single folder or multiple folders? As you can see in the error messages, NetBackup is attempting to process the brackets as a wildcard selection.&nbsp; Which might match Archive_1_Test_Junk_Point and&nbsp;Archive_P_Test_Junk_Point 
If it is only a single folder, then you may need to change the backup selection in NetBackup to something like this:
/nas1.test.com/Processing_Gen/ARCHIVE/Archive_?01172022134535PM?_Test_Junk_Point
Also you may need to tick the "Follow NFS" box in the policy atttributes (it may not be as your selection is within the NFS volume, but if the above selection cchange still produces status 71, then look to this).&nbsp;
CheersDavid
&nbsp;

davidmoline · Answer

Hi&nbsp;bc1410&nbsp;
Interesting -&nbsp; I've tried on a 9.1 system and using your backup selection works as you expected (but not what you are seeing). I created a couple of folders (local, but I don't see that as being relevant) with a similar name to what you provided including the "[" and "]" in the name. My backup selection added one using the format you provided and the backup worked. If I removed the "\" character from the backup selection the backup failed similarly to what you were seeing.&nbsp;
Can you find the includes file from the policy as you created and examine the contents (/usr/openv/netbackup/db/class/&lt;policy&gt;/includes). On my 9.1 Linux test system the file contains the line:/var/tmp/archive/Target_$$12341234PM$$_Test_Point
The behaviour must be slightly different with 8.2. It appears that the backslash is being eaten before the selection is made on the client. You could try adding a second backslash to your backup selection and seeing if this workse.g.&nbsp; /nas1.test.com/Processing_Gen/ARCHIVE/Archive_$$01172022134535PM$$_Test_Junk_Point).Or else use the "?" wildcard character where the "[" and "]" goes (this also works on my NBU 9.1 system)./var/tmp/archive/Target_?12341234PM?_Test_Point
David

bc1410 · Answer

the users used the " [&nbsp; "&nbsp; and " ] " characters as part of the data path around a time stamp.&nbsp; &nbsp;Im able to do this via the command line using "\" backlash in front of the [ which is usually a wildcard character.&nbsp; Per a Veritas tech note:To use special or wildcard characters literally (that is, as nonwildcard characters), precede them with a backslash (\). For example, assume the brackets in the following are to be used literally:/home/abc/fun[ny]nameIn the exclude list, precede them with a backslash as in/home/abc/fun$$ny$$nameA backslash (\) acts as an escape character only when it precedes a special or wildcard character as in the above example. This means that NetBackup normally interprets a backslash literally and it is a legal character to use in pathnamesThere are multiple folder under the&nbsp;Archive_[01172022134535PM]_Test_Junk_Point directory /nas1.test.com/Processing_Gen/ARCHIVE/Archive_[01172022134535PM]_Test_Junk_Point

bc1410 · Answer

I also do have the "follow NFS" checked within the attributes. The command line uses the backup schedule type "User Backup" but when using the admin console to kick off the backup manually the "User Backup" type is not an option. ONLY the FULL and Cumulative types. So not sure if I can only use the backslash to act as an escape charater in a User Type schedule of a backup??

backslash (\) acts as an escape character only when it precedes a special or wildcard character as in the above example. This means that NetBackup normally interprets a backslash literally and it is a legal character to use in pathnames

bc1410 · Answer

Hey David -&nbsp;We should have already upgraded to 9.1.0.1 but it just hasn't happened yet.&nbsp; &nbsp;Supposedly next week we will be doing that..&nbsp;Thanks for you help with this..&nbsp; I just think its odd that the backup works from the command line on the linux client server using&nbsp;/usr/openv/netbackup/bin/bpbackup but doesnt work on the master server admin console under the same policy.&nbsp;I tried using the double backslash "\" before the brackets&nbsp;"[" "]" within the data path for the backup selection of the policy but it doesnt work..&nbsp; Also tried the ? but not sure why I would do this..&nbsp; As the brackets are part of the actual data path that the user created.&nbsp; &nbsp; &nbsp;Didnt matter as both still gave me the same error.The includes file from the policy is as follows - I had to "x" out some sensitive info.:/xxxxxxx.com/Processing_General/ARCHIVE/xxx_Archive_$$01172022134535PM$$_xxx_xxxx_Point_xxNS002-xxNS003As you are probably questioning this is a different data set and path..&nbsp; &nbsp;But same scenario.&nbsp; Worked on the command line with bpbackup but not with the policy on Admin Console when running it manually.&nbsp;&nbsp;The only difference its that the bpbackup cli uses the "User Backup" type of schedule where as when I use the Admin Console and manually try to kick off the backup it uses the "FULL Backup" type schedule as the User Backup type isnt even an option on a manual bkup.&nbsp;&nbsp;

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why can i backup via cli using bpbackup but cant from the same netbackup Admin Console policy

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