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nbustarter380's avatar
nbustarter380
Level 6
10 years ago

windows client 156 errors

Hi All,

We have a windows client that is constantly receiving the 156 error I have the (bpfis, bpcd and bpbkar) logs attached if possible can someone take a look at them? To me it looks like a VSS issue, however I am not positive.

Windows 2008 server R2

Netbackup client version 7.6.0.1

 

7.6
Backing Up
Backup and Recovery
NetBackup
Troubleshooting
  • Marianne's avatar
    Marianne
    10 years ago

    I haven't had a look at logs as yet....

    You can confirm for yourself if this is VSS issue.
    Check output of 'vssadmin list writers' on the client.

    Have a look at this TN as well:

    How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support
    http://www.symantec.com/docs/TECH47808  

  • Marianne's avatar
    Marianne
    Level 6
    10 years ago

    I haven't had a look at logs as yet....

    You can confirm for yourself if this is VSS issue.
    Check output of 'vssadmin list writers' on the client.

    Have a look at this TN as well:

    How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support
    http://www.symantec.com/docs/TECH47808  

  • nbustarter380's avatar
    nbustarter380
    Level 6
    10 years ago

    Hi Marianne, Thanks for your response.

    Here are the results of the list writers command

    Notice 4 writers failed, I think thats the issue.

    C:\>vssadmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Writer name: 'Task Scheduler Writer'
       Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
       Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
       State: [1] Stable
       Last error: No error

    Writer name: 'VSS Metadata Store Writer'
       Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
       Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
       State: [1] Stable
       Last error: No error

    Writer name: 'Performance Counters Writer'
       Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
       Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
       State: [1] Stable
       Last error: No error

    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {567b59eb-1402-4c51-9e47-bdff9c9d6deb}
       State: [7] Failed
       Last error: Timed out

    Writer name: 'Shadow Copy Optimization Writer'
       Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Instance Id: {16573084-03ac-4404-bc9c-db7bf189b86e}
       State: [1] Stable
       Last error: No error

    Writer name: 'ASR Writer'
       Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
       Writer Instance Id: {3c94942d-5b40-438b-8c5d-fd2baa22e1eb}
       State: [1] Stable
       Last error: No error

    Writer name: 'Registry Writer'
       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Instance Id: {2f449eb5-1334-4389-941b-7e51aecc1ddf}
       State: [1] Stable
       Last error: No error

    Writer name: 'COM+ REGDB Writer'
       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
       Writer Instance Id: {67032966-c6b2-48ba-a1f7-e168d8ada1d1}
       State: [1] Stable
       Last error: No error

    Writer name: 'FRS Writer'
       Writer Id: {d76f5a28-3092-4589-ba48-2958fb88ce29}
       Writer Instance Id: {5f23068b-c2f2-4c85-be3e-75812d416e38}
       State: [7] Failed
       Last error: Timed out

    Writer name: 'WMI Writer'
       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
       Writer Instance Id: {d4374902-26d9-45a3-9afa-caa086e424bb}
       State: [7] Failed
       Last error: Timed out

    Writer name: 'NTDS'
       Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
       Writer Instance Id: {d3308f6c-32a9-463c-b3ec-30056de4c668}
       State: [7] Failed
       Last error: Timed out

    I will have the Windows Admin reboot the server to see if that clears the issue and let you know.


    Best regards

     

     

     

  • nbustarter380's avatar
    nbustarter380
    Level 6
    10 years ago

    Hi Marianne,

    Thank you, yes the Windows Admin rebooted the server and the backups are now completing successfully.

    Best Regards