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JonHunt's avatar
JonHunt
Level 5
9 years ago
Solved

NetBackup status code: 6000 Message: The provided path is not whitelisted

I am able to successfully browse the file/folder structure of the VM backup from the NSS portal, select a file, and initiate the restore, although the restore attempts failed. NetBackup status code: 6000

Message: The provided path is not whitelisted

  • This is not an NSS issue, simply the error manifests itself through NSS, if you try to do the same restore using the CLI you will get the same message.

    Explanation: A NetBackup host displays this code if it is not allowed to access the provided path.

    Recommended Action: Veritas recommends using the NetBackup default paths for progress logs or rename file options; for example, use the user_ops folder. If you cannot use the NetBackup default path in your setup, you should add custom paths to the NetBackup configuration.

    For more information on how to add a custom path, see "BPCD_WHITELIST_PATH option for NetBackup servers and clients" in the NetBackup Administrator's Guide,Volume I. 

    The concept of whitelisting folders has been introduced to NetBackup and you need to whitelist the folder used by NSS:

    /home/nssweb/FrontOfficeTemp/

    Here's the link on how to do it:

    https://www.veritas.com/support/en_US/article.000100775

  • This is not an NSS issue, simply the error manifests itself through NSS, if you try to do the same restore using the CLI you will get the same message.

    Explanation: A NetBackup host displays this code if it is not allowed to access the provided path.

    Recommended Action: Veritas recommends using the NetBackup default paths for progress logs or rename file options; for example, use the user_ops folder. If you cannot use the NetBackup default path in your setup, you should add custom paths to the NetBackup configuration.

    For more information on how to add a custom path, see "BPCD_WHITELIST_PATH option for NetBackup servers and clients" in the NetBackup Administrator's Guide,Volume I. 

    The concept of whitelisting folders has been introduced to NetBackup and you need to whitelist the folder used by NSS:

    /home/nssweb/FrontOfficeTemp/

    Here's the link on how to do it:

    https://www.veritas.com/support/en_US/article.000100775