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kkoback's avatar
kkoback
12 years ago

Program Slow Down

I would for a company that makes it's own software and Norton 360 has become a problem since our newest release as come up. The program downloads images from an FTP site. Norton, I think is scanner every image as it comes through from the FTP site and is taking a very long time. Our customers are very upset with this, it has sometimes taken a whole day to download the images. I wonder if anyone can help me to find out who I can contact at Symantec to see what we might be doing incorrectly in the programming?

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  • _r___'s avatar
    _r___
    12 years ago

    You can try the Norton 360 forum:

    http://community.norton.com/t5/Norton-360/bd-p/Norton_360

    You can also start by opening a case:

    http://www.symantec.com/support/contact_techsupp_static.jsp

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  • _r___'s avatar
    _r___
    Level 6
    12 years ago

    You can try the Norton 360 forum:

    http://community.norton.com/t5/Norton-360/bd-p/Norton_360

    You can also start by opening a case:

    http://www.symantec.com/support/contact_techsupp_static.jsp