Forum Discussion

elykoel's avatar
elykoel
Level 3
12 years ago

Syncing my CertTracker and ParterNet accounts

I have recently passed the "Admin of Symantec Endpoint Protection 12.1" exam. I'm not sure if I didn't use the right Partner ID when registering or not but my certification is not showing up on my PartnerNet ID. Although I see it in my CertTracker page when I log in there. Where should I look to remedy this issue? Thanks.

  • I see that you have a partner badge, so that means that you have used your PartnerNet credentials when registering on Connect.  So that part is fine.  As long as you are using the same email address for Cert Tracker, we should be okay.  Once the issue is fixed on Connect, the accreditations should automatically update over the weekend.  If you would like to private message me with the detail on what certification is missing, I can follow up.