Forum Discussion

Brits's avatar
Brits
Level 6
10 years ago

Antivirus exclusion on opscenter server

Hi Team, 

Please suggest if any file/folder or .exe needs to exclude from antivirus scanning running on opscenter server (server1) and opscenter agent server (master server).

Netbackup and opscenter version - 7.6.0.3

platform - windows 2012 

AV - Symantec endpoint protection

Agents
Backing Up
Backup and Recovery
Best Practice
Configuring
Not Applicable
OpsCenter
Tip-How to
  • Brits's avatar
    Brits
    10 years ago

    hi Watsons , this link is for Netbackup only.

    I have got the below recommendation from symantec for opscenter server exlcusion from antivirus scanning:

    Folders:
    <install-path>\Program Files\Symantec
    <install-path>\Program Files (x86)\Symantec

    In services, the OpsCenter database service, OpsCenter server service should be excluded.
    And OpsCenter Agent service (in case you are using it)
    The .exe's in reference to these services are:
    OpsCenterSrvService.exe
    OpsCenterWebSrvService.exe
    OpsCenterAgentService.exe

     

     

  • Brits's avatar
    Brits
    Level 6
    10 years ago

    thanks James007. This is my posted thread  :-).  

    In this , SDO has suggested AV exclusion on master / media server. 

  • James007's avatar
    James007
    Level 5
    10 years ago

    Opps...... :)

    You can exclude opscenter related folder and files

    Also below location you can exclude

    ./installpath/OpsCenter/Server/db/data/

    also you can contact to symantec support.

  • watsons's avatar
    watsons
    Level 6
    10 years ago

    No file is required to be excluded in OpsCenter server , as far as i know.

    But if you experience OpsCenter server performance issue, it might be good to exclude this:

    \Program Files\Symantec\OpsCenter\server\db\data\

  • Brits's avatar
    Brits
    Level 6
    10 years ago

    thanks Watsons for suggestion.

    This is new setup , so just wanted to know if AV can create issue for ops-center or not.

    also pls suggest , what needs to exclude from master server ( on which opscenter agent will run ) ?

     

  • Brits's avatar
    Brits
    Level 6
    10 years ago

    contacted support team , waiting of the reponse....

    i will post here , whatever i get as a recommendation.

  • watsons's avatar
    watsons
    Level 6
    10 years ago

    There is an official technote for master server exclusion from antivirus:

    http://www.symantec.com/docs/TECH152328

  • Brits's avatar
    Brits
    Level 6
    10 years ago

    hi Watsons , this link is for Netbackup only.

    I have got the below recommendation from symantec for opscenter server exlcusion from antivirus scanning:

    Folders:
    <install-path>\Program Files\Symantec
    <install-path>\Program Files (x86)\Symantec

    In services, the OpsCenter database service, OpsCenter server service should be excluded.
    And OpsCenter Agent service (in case you are using it)
    The .exe's in reference to these services are:
    OpsCenterSrvService.exe
    OpsCenterWebSrvService.exe
    OpsCenterAgentService.exe