Hi,

Try to

For administrator initial logon, the user name is admin and the password is password or any custom password that you chose during the installation

http://www.symantec.com/business/support/index?page=content&id=HOWTO42625

How to reset default the admin account password to login to the OpsCenter Console

The location you are looking for is under "Settings" -> "Configuration" -> "NetBackup", check the box next to the Master Server Name, and click on "Edit".  The username/password fields are at the bottom.

Ron

Thanks for the response - What I am looking for is "what username/password is required"?  I have tried the one that I use to login to OpsCenter, the OpsCenter Admin account and password, a local account on the NetBackup Master server, a domain account that has rights on the Master Server but none seem to work.  I do not understand what is meant when the documentation says to enter your "NetBackup User Name and Paswword.  What is a "NetBackup User Name" or how do you set one up? 

Also, I have installed the OpsCenter Agent on the Master server and the documentation says a User Name / Password is not required if you install the Agent on the Master server but that does not work either.

thanks

It should be your network user ID/password you use when you log into the master server, or an administrative ID that can be used to log into it.  This ID needs to be able to execute the "nbdeployutil" command.  From page 574 of the NetBackup Admin Guide for OpsCenter:

"The traditional licensing report is generated in the form of an Excel sheet. Basically
OpsCenter invokes the nbdeployutil executable on the master server to collect
the required data. OpsCenter invokes the nbdeployutil executable (bundled with
OpsCenter) to analyze the collected data."

And although it used to be optional in 7.1*, it is required on 7.5*.  On page 576, it says you *do* need to enter a user name and password if OpsCenter is not running on the same server as the NBUmaster:

"You must enable traditional license deployment data collection for the master
server. In addition, you must enter the user name and password to access a
remote NetBackup master server (a master server is remote if it is not installed
on the OpsCenter Server)."

Ron,

If you are only going to execute this report once a month, quarter, etc... 

May I suggest you run the nbdeployutil report from the master directly.

It will generate the same report as OpsCenter would, without the need to install / configure / and manage an agent for each master.

NBDEPOYUTIL ---  Article URL http://www.symantec.com/docs/HOWTO72905

If you have any questions, please let me know.

--Tom

Scott,

The username / password is going to be root (for unix masters) or administrator (for Windows Masters) 

You could also use a domain admin account for Windows, however you need to specify the domain.

Example:   DOMAIN\admin_account

Then enter the correct password for the account specified.

--Tom

Tom,

Thanks - I have tried the one that I use to login to OpsCenter, the OpsCenter Admin account and password, a local account on the NetBackup Master server (Administrator), a domain account that has rights on the Master Server (domain\username) but none seem to work. It always comes back with

"The specified username or password is not valid." 

Even Tech Support has not been able to get it to work for them.

Scott,

If you have not resolved this, shutdown OpsCenter, and then Shutdown Symantec Private Branch Exchange..

Restart, PBX, then the OpsCenter Services.

Test the login again.