Forum Discussion

ODT's avatar
ODT
Level 3
15 years ago

Cluster service hangs on starting, 2nd attempts succeeds



Situation
Windows 2003 R2 SP2 x64 on a DL580 G5 using SFW 5.1 with cluster extension. MSCS is installed using the SFW manual. EVA connected through HP Branded Brocade's.
SFW Cluster validation passed with no errors
MSCS Cluster validation passed with no errors

Whenever I use LDM to create a Quorum, the cluster boots and fails over with no problem.

I created a dynamic quorum using the manual. The cluster service hangs on starting, it succeeds when booting manually or through the recover tab in the services console.
As I test I then created a simple quorum, no difference. When I create a quorum through LDM it works.
This is the relevant excerpt of my cluster.log

0000e58.00000e70::2010/03/19-13:14:07.644 INFO Physical Disk <quorumtemp>: [DiskArb] DisksOpenResourceFileHandle: Attaching to disk with signature c74e7e9e
00000e58.00000e70::2010/03/19-13:14:07.644 INFO Physical Disk <quorumtemp>: [DiskArb] DisksOpenResourceFileHandle: Disk unique id present trying new attach
00000e58.00000e70::2010/03/19-13:14:07.927 INFO Physical Disk <quorumtemp>: [DiskArb] DisksOpenResourceFileHandle: Retrieving disk number from ClusDisk registry key
00000e58.00000e70::2010/03/19-13:14:07.927 ERR  Physical Disk <quorumtemp>: Arbitrate: Unable to open ClusDisk signature key c74e7e9e. Error: 2.

Any pointers?
The registry key is existing under(of the top of my head, not sure, but you know what I mean) HLKM\system\currencontrolset\services\clusdisk\signatures\%disksignature%
business continuity
Clustering
Failover
Storage Foundation for Windows
  • ODT's avatar
    ODT
    15 years ago

    Disabling the Windows Firewall/Windows ICS service fixed this. Connectivity issue it seems
  • ODT's avatar
    ODT
    Level 3
    15 years ago

    Just ot be complete. The event id logged is 1009
    "Cluster service could not join an existing server cluster and could not form a new server cluster. Cluster service has terminated."

    Also some more of cluster.log

    00000e54.00000e6c::2010/03/21-16:51:29.953 INFO Volume Manager Disk Group <DynamicQuorum>: LDM_RESArbitrate: >>> Entering LDM_RESArbitrate
    00000e54.00000e6c::2010/03/21-16:51:29.953 ERR  Volume Manager Disk Group <DynamicQuorum>: The vxvm service is running.
    00000e54.00000e74::2010/03/21-16:51:29.953 INFO Volume Manager Disk Group <DynamicQuorum>: LDM_RESArbitrateThread: >>> Entering LDM_RESArbitrateThread
    00000e54.00000e74::2010/03/21-16:51:29.953 ERR  Volume Manager Disk Group <DynamicQuorum>: LDM_RESArbitrateThread: Calling  ArbitrateDg API
    00000e54.00000e74::2010/03/21-16:55:02.156 ERR  Volume Manager Disk Group <DynamicQuorum>: LDM_RESArbitrateThread - *** ArbitrateDg API failed - resource is not available - error: No disk in the disk group
    00000e54.00000e74::2010/03/21-16:55:02.156 INFO Volume Manager Disk Group <DynamicQuorum>: LDM_RESArbitrateThread: <<< Exiting LDM_RESArbitrateThread
    00000e54.00000e6c::2010/03/21-16:55:02.156 INFO Volume Manager Disk Group <DynamicQuorum>: LDM_RESArbitrate: <<< Exiting LDM_RESArbitrate
    00000bc8.00000bd4::2010/03/21-16:55:02.156 INFO [MM] MmSetQuorumOwner(0,0), old owner 1.
    00000bc8.00000bd4::2010/03/21-16:55:02.156 ERR  [FM] FmGetQuorumResource failed, error 5006.
    00000bc8.00000bd4::2010/03/21-16:55:02.156 ERR  [INIT] ClusterForm: Could not get quorum resource. No fixup attempted. Status = 5086
    00000bc8.00000bd4::2010/03/21-16:55:02.156 INFO [INIT] Cleaning up failed form attempt.


  • ODT's avatar
    ODT
    Level 3
    15 years ago

    Disabling the Windows Firewall/Windows ICS service fixed this. Connectivity issue it seems
  • Wally_Heim's avatar
    Wally_Heim
    Level 6
    15 years ago
    Hi ODT,

    Good to hear that you have resolved your issue. 

    Since you are using SFW with MSCS, I would recommend that you go to 5.1 SP1.  However, there is a problem with dynamic quorum/witness disks with SP1.  It has been resolved with a private patch that you will need to open a support case to get.  We are working on making the patch public but that has not happened yet. 

    Here is a link with more details of the 5.1 SP1 dynamic quorum/witness disk issue:

    http://seer.entsupport.symantec.com/docs/346617.htm

    Thanks,
    Wally
  • ODT's avatar
    ODT
    Level 3
    15 years ago
    I wasn't complete after all. SP1 was already install

    I now ran into a new problem. I have my disks mirrored across 2 EVA's(I selected the option "mirrored across enclosures")

    When I unpresent disks they keep on functioning, but when I shutdown the EVA the disks get deported. Am I missing something here?