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peteryang73's avatar
peteryang73
Level 3
12 years ago
Solved

Unable to display enclosure name under the enclosure in VEA for array FUJITSU ETERNUS4000

Customer has installed SFWHA6.0.1 on Windows2008 R2 Standard version.It has only one array E4000. MPIO looks fine.Harddisk1 and Harddisk2 appear within the default enclosure which is displayed as Disks@Hostname.

Who knows the meaning of err 1005 within vdid_get() failed err(1005) according to vxisis.log. Any comments are really appreciated!

 

Snipping of vxisis.log

-----------------------------------------------------------------------------

2013/4/27 16:22:38:1860:LoadProvider: loading provider ddlprov from location C:\Program Files\Veritas\Veritas Volume Manager\providers\ddlprov.dll
2013/4/27 16:22:38:1860:CDdlprov:Initialize gDMPSA=FALSE
2013/4/27 16:22:38:1860:ddlprov:CreateEncAliasKey - No enclosurealias key.  Creating...
2013/4/27 16:22:38:1860:CDdlprov::EnumerateDisks - Enter
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - newDevName \\?\PhysicalDrive1
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - vdid_get() er=(1005).
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - In VDID_MAY_NOT_BE_UNIQUE case.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - vdid_get() failed err(1005).
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - Internal Disk. Device name used as Disk vdid \\?\PhysicalDrive1@domain.hostname.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - it is a internal array.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - With fullname of Computer, Enclosure vdid DISKS@domain.hostname.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - CreateEnclousreObject
2013/4/27 16:22:38:1860:CDdlprov:CreateEnclosureObject entered - vdid DISKS@domain.hostname, internal 1, correlatable 0.
2013/4/27 16:22:38:1860:CDdlprov:Exiting GetVdid(). return(0)
2013/4/27 16:22:38:1860:CDdlprov:GetDevInfo - newDevName \\?\PhysicalDrive1
2013/4/27 16:22:38:1860:CDdlprov:GetUdid gDMPSA=FALSE
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - newDevName \\?\PhysicalDrive2
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - vdid_get() er=(1005).
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - In VDID_MAY_NOT_BE_UNIQUE case.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - vdid_get() failed err(1005).
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - Internal Disk. Device name used as Disk vdid \\?\PhysicalDrive2@domain.hostname.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - it is a internal array.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - With fullname of Computer, Enclosure vdid DISKS@domain.hostname.
2013/4/27 16:22:38:1860:CDdlprov:GetVdid - CreateEnclousreObject
2013/4/27 16:22:38:1860:CDdlprov:CreateEnclosureObject entered - vdid DISKS@domain.hostname, internal 1, correlatable 0.
2013/4/27 16:22:38:1860:CDdlprov:CreateEnclosureObject enclosure is found with given vdid
2013/4/27 16:22:38:1860:CDdlprov:Exiting GetVdid(). return(0)
2013/4/27 16:22:38:1860:CDdlprov:GetDevInfo - newDevName \\?\PhysicalDrive2

-----------------------------------------------------------------------------

MPIO_DISK_INFO

-----------------------------------------------------------------------------
    InstanceName* = "Root\MPIO\0000_0"
    NumberDrives = 0x2
    DriveInfo =
      instance of MPIO_DRIVE_INFO {
        NumberPaths = 0x2
        Name = "MPIO Disk0"
        SerialNumber = "FUJITSU E4000C7D0094"
        DsmName = "Veritas FUJITSU ACTIVE/ACTIVE DSM - VFUJITSUAA"
       }
      instance of MPIO_DRIVE_INFO {
        NumberPaths = 0x2
        Name = "MPIO Disk1"
        SerialNumber = "FUJITSU E4000C7D0095"
        DsmName = "Veritas FUJITSU ACTIVE/ACTIVE DSM - VFUJITSUAA"
       }

-----------------------------------------------------------------------------

business continuity
Configuring
Storage Foundation for Windows
Windows Server (2003-2008)
  • peteryang73's avatar
    peteryang73
    12 years ago

    Symantec engineering answered that we don’t have support for Fujistu arrays in VDID libraries, it is expected to gather all Fujitsu disks under common enclosure named Disks@Hostname.

    Other thing is the meaning of err 1005 within vdid_get() failed err(1005) is VDID library for given array disk is not supported.

    Anyway, It will not affect TP if supported.

  • peteryang73's avatar
    peteryang73
    Level 3
    12 years ago

    Don't know if the following message in vdid.log file helps.

    -----------------------------------------------------------------------------

    04/27/13 16:22:38 :1860:vdid_main.c:E_ vdid_initialize_with_paths

    04/27/13 16:22:38 :1860:hp.c:E_vendor_init


    04/27/13 16:22:38 :1860:hp.c: PID LOGICAL VOLUME is not Supported by VDID yet.


    04/27/13 16:22:38 :1860:hp.c:Failed to Collect Extended attributes. vdid_err 1903


    04/27/13 16:22:38 :1860:hp.c: PID LOGICAL VOLUME is not Supported by VDID yet.


    04/27/13 16:22:38 :1860:hp.c:Failed to Collect Extended attributes. vdid_err 1903

  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    Have you added the Fujitsu DMP Device SpecificModule (DSM) during SFW installation?

  • peteryang73's avatar
    peteryang73
    Level 3
    12 years ago

    Hi Marianne,

    Yes, we have added the Fujitsu DMP Device SpecificModule (DSM) during SFW installation. Thus DsmName displays "Veritas FUJITSU ACTIVE/ACTIVE DSM - VFUJITSUAA".

     

     

  • peteryang73's avatar
    peteryang73
    Level 3
    12 years ago

    vdid_get() failed err(1005)

    1005 = VDID_ERR_LIB_SYMBOL_FAILED

    vdid_err 1903

    1903 VDID_ERR_NOT_SUFFICIENT_SCSI_INFO

     

     

  • peteryang73's avatar
    peteryang73
    Level 3
    12 years ago

    Symantec engineering answered that we don’t have support for Fujistu arrays in VDID libraries, it is expected to gather all Fujitsu disks under common enclosure named Disks@Hostname.

    Other thing is the meaning of err 1005 within vdid_get() failed err(1005) is VDID library for given array disk is not supported.

    Anyway, It will not affect TP if supported.