Apache Agent

Question

Hi everybody,&nbsp;&nbsp;&nbsp; my system setup is Veritas 5.0, geographical single cluster redundancy.One of the Agents in the configuration is monitoring the Apache Server.Recently i faced the following error:-----------------------------------------------------------------------------------------------------------------------------------------------"2007/12/05 01:59:20 VCS ERROR V-16-55005-20017 (sun-ibm4) Apache:CTM_APACHE:online:&lt;Apache::Start&gt; Command [/Apache/bin/httpd] with args [ -f /Apache/conf/httpd.conf&nbsp;&nbsp; -k start] returned exit code [1]"&nbsp;"2007/12/05 01:59:20 VCS ERROR V-16-55005-20018 (sun-ibm4) Apache:CTM_APACHE:online:&lt;Apache::Start&gt; Start Failed. Return code [1]"-----------------------------------------------------------------------------------------------------------------------------------------------My troubleshooting was to try manually from terminal "/Apache/bin/httpd" but ended with errors.From documentation i see the Veritas Apache Agents uses this script to start the Apache Server, is it correct ?This happens only on one setup, the same configuration in another setup works perfectly, what could I check tofurther troubleshooting ?Thank you a lot for any support--Pietro

riaanbadenhorst · Answer

Hi PietroYou're thinking in trying to manually start apache it correct. You must also make sure that the other resources are online as well.I imagine that your service group would contain a NIC, IP, MOUNT, APACHE processes, and possibly a VOLUME AND DISKGROUP (depending on the install)Make sure that all the other resources below your apache resource are online i.e the file system is mounted, the ip address is only. I dont know what the dependencies of your service group are but it might be impossible for apache to start without these resources online.What you can then do is freeze the service group or stop the cluster (hagrp -all -force) and leave those resources online.Once all the resources are online you can troubleshoot the apache problem.

pietro_from_mon · Answer

Hi Riaan,&nbsp;&nbsp;&nbsp; all other resources other than Apache Agent are online and working no problem with than, do you knowexactly what script / executable is launched to "start" the Apache Server by the related Agent ?I need this information because I suppose the correct way to run Apache is using the command :# apachectl startbut according to documentation Veritas made the Agent calling for "httpd" command, which is missingsome libraries on my servers, both the one working fine and the other with the ERROR message.thanks--Pietro

riaanbadenhorst · Answer

Hi.I've not done an apache cluster before but try this.hagrp -resources "service group name"This will give you a list of resources in the service groupthen run this command on the apache resource.hares -display "resource name"It should give you the command and all the arguments its using to start apache. It should be in the section called start, or paste the output in here and i'll try and see what it is.R

pietro_from_mon · Answer

Thank you for the support here is the output :root@sun-ibm4 # hares -display CTM_APACHE#Resource&nbsp;&nbsp;&nbsp; Attribute&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ValueCTM_APACHE&nbsp;&nbsp; Group&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ctmgrpCTM_APACHE&nbsp;&nbsp; Group&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ctmgrpCTM_APACHE&nbsp;&nbsp; Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ApacheCTM_APACHE&nbsp;&nbsp; Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ApacheCTM_APACHE&nbsp;&nbsp; AutoStart&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; Critical&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; Critical&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; LastOnline&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; sun-ibm4CTM_APACHE&nbsp;&nbsp; MonitorOnly&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0CTM_APACHE&nbsp;&nbsp; MonitorOnly&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0CTM_APACHE&nbsp;&nbsp; ResourceOwner&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; unknownCTM_APACHE&nbsp;&nbsp; TriggerEvent&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0CTM_APACHE&nbsp;&nbsp; ArgListValues&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus:sun-ibm4&nbsp;&nbsp; WARN&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /Apache/bin&nbsp;&nbsp;&nbsp;&nbsp; ""&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /Apache/bin/envvars&nbsp;&nbsp;&nbsp;&nbsp; x.x.x.x &nbsp;&nbsp;&nbsp;&nbsp; 8051&nbsp;&nbsp;&nbsp; root&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 30&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /Apache/conf/httpd.conf 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0CTM_APACHE&nbsp;&nbsp; ConfidenceLevel&nbsp;&nbsp;&nbsp;&nbsp; localclus:sun-ibm4&nbsp;&nbsp; 100CTM_APACHE&nbsp;&nbsp; Flags&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH:sun-ibm3CTM_APACHE&nbsp;&nbsp; Flags&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus:sun-ibm4CTM_APACHE&nbsp;&nbsp; IState&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH:sun-ibm3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; not waitingCTM_APACHE&nbsp;&nbsp; IState&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus:sun-ibm4&nbsp;&nbsp; not waitingCTM_APACHE&nbsp;&nbsp; Probed&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH:sun-ibm3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; Probed&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus:sun-ibm4&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; Start&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus:sun-ibm4&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; State&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH:sun-ibm3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OFFLINECTM_APACHE&nbsp;&nbsp; State&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus:sun-ibm4&nbsp;&nbsp; ONLINECTM_APACHE&nbsp;&nbsp; Cluster&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADHCTM_APACHE&nbsp;&nbsp; ComputeStats&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0CTM_APACHE&nbsp;&nbsp; ConfigFile&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /Apache/conf/httpd.confCTM_APACHE&nbsp;&nbsp; DirectiveAfter&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclusCTM_APACHE&nbsp;&nbsp; DirectiveBefore&nbsp;&nbsp;&nbsp;&nbsp; localclusCTM_APACHE&nbsp;&nbsp; EnableSSL&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0CTM_APACHE&nbsp;&nbsp; EnvFile&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /Apache/bin/envvarsCTM_APACHE&nbsp;&nbsp; HostName&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; x.x.x.xCTM_APACHE&nbsp;&nbsp; Port&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8051CTM_APACHE&nbsp;&nbsp; ResLogLevel&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WARNCTM_APACHE&nbsp;&nbsp; ResName&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CTM_APACHECTM_APACHE&nbsp;&nbsp; ResourceInfo&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RIYADH&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; State&nbsp;&nbsp;&nbsp;&nbsp; Stale&nbsp;&nbsp; Msg&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TSCTM_APACHE&nbsp;&nbsp; ResourceInfo&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; State&nbsp;&nbsp;&nbsp;&nbsp; Valid&nbsp;&nbsp; Msg&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TSCTM_APACHE&nbsp;&nbsp; RestartLimit&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3CTM_APACHE&nbsp;&nbsp; SecondLevelMonitor&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1CTM_APACHE&nbsp;&nbsp; SecondLevelTimeout&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 30CTM_APACHE&nbsp;&nbsp; SharedObjDir&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclusCTM_APACHE&nbsp;&nbsp; User&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; rootCTM_APACHE&nbsp;&nbsp; httpdDir&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; localclus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /Apache/binCTM_APACHE&nbsp;&nbsp; MonitorTimeStats&nbsp;&nbsp;&nbsp; localclus:sun-ibm4&nbsp;&nbsp; Avg&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TSMessage Edited by Pietro from Monza on 12-10-2007 10:19 AM

riaanbadenhorst · Answer

Hi,I think its because you have x.x.x.x in the hostname section. The required attributes for the agent to work areConfigFilehttpdDirHostNamePortResLogLevelUserPlease check and see if the working cluster has a value other than x.x.x.x it does not look right.

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Apache Agent

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