Forum Discussion

snoopdog's avatar
snoopdog
Level 4
17 years ago

BESR 7.02

Just to give you a little history on my Backup Exec purchase first. I met a Symantec rep at a conference and he made me a lot of promises on what Backup Exec 7 would do for me. I was very impressed if it could do the things he suggested. For the initial purchase I ordered a license for two servers, the management software and 7 workstations.

It has been at least 4 months now and I have installed it at least 5 different times, different ways trying to get the bugs ironed out. All I can say is that this product never should had been released. My server is a new install of Windows 2003 server standard edition, the workstation I am typing on is a Windows XP Pro new install with only Visual Studio and Symantec Antivirus 10, nothing else. Every backup seems to fail on all the workstations at least several times a week. Last night before I left I connected two machines to the Server Management software, both patched to 7.02. This morning both workstations had Visual C++ errors and out of memory errors, the Backup Exec agent had failed and the computers were so slow from being out of Virtual Memory they both had to be shut down manually. Now these are robust machines, one with 2 gig and the other with 4 gig of ram. The file server is a very nice Dell Poweredge, also very new with a dual core Xeon and 4gb of ram. The backup drive is a 500gb connected directly to the server and everyone has full rights.

I am not an idiot and this software should just "work" out of the box. I have not fought this long to get something working since I started working with Linux, which requires just as much tinkering as this software. I could understand this amount of grief from Open Source software, but not something that cost me as much as it did. My question is why was this software released in it's present state and when is this 7.03 patch going to be ready ?