Forum Discussion
8 Replies
- Markus_KoestlerModerator
Whats the actual error message ?
- panoszLevel 3
The message is: "This program is unable to connect and communicate with the Symantec System Recovery backup service on PC1"
- Markus_KoestlerModerator
Just to make it water proof - check the ports according to http://www.symantec.com/business/support/index?page=content&id=TECH55824
- panoszLevel 3
the post is checked, but the problem is not corrected....
other solution ?
- Markus_KoestlerModerator
How exactly did you specify the exception ? By Port, by IP by EXE ?
- panoszLevel 3
there is no firewall.
I add the port in registry and disable simple sharing
- Markus_KoestlerModerator
Try this one --> https://www-secure.symantec.com/connect/forums/ssr-2011-windows-server-2008r2-firewall#comment-6647571
Access needs to be given to the following program through Windows Firewall -
%ProgramFiles% (x86)\Symantec\Symantec System Recovery\Agent\VProSvc.exe
This resolves the issue without having to specify a specific port or range of ports.
- panoszLevel 3
ok !!
problem solved
Thanks!!!
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Access needs to be given to the following program through Windows Firewall -
%ProgramFiles% (x86)\Symantec\Symantec System Recovery\Agent\VProSvc.exe
This resolves the issue without having to specify a specific port or range of ports.