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cyclingcpa's avatar
cyclingcpa
Level 4
10 years ago
Solved

GoFlex Offsite B drive is not recognized in Status

GoFlex Offsite B drive is not recognized in Status. However as screen shots show there are current recovery points. These recovery points can be accessed with recovery point browser.

Question: Why is Status showing Offsite B with red X?

Thanks a bunch.

Bob

3 screen shots

Status

Recovery points on Drive B

SSR 2013 lastest version

 

 

Backup and Recovery
SSR 2013
System Recovery
Windows 7
  • cyclingcpa's avatar
    cyclingcpa
    10 years ago

    Markus and Chris,

    Per Chris,

    That's because the Status Reporting is set to FULL. Look at the screenshot (https://www.veritas.com/community/sites/default/fi...).... just select the drive, then click on Customize status reporting, then select No status reporting.

    That removed the offsite drive from Status. Solved.

    Sorry so late in responding. I was not getting emails on this post.

    Cheers,

    Bob

6 Replies

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  • Markus_Koestler's avatar
    Markus_Koestler
    Moderator
    10 years ago

    First try to update to SP4: https://www.veritas.com/community/forums/symantec-system-recovery-2013-r2-service-pack-4-now-available

  • cyclingcpa's avatar
    cyclingcpa
    Level 4
    10 years ago

    Hi Markus,

    Here is latest update.

    Offsite B drive problem as sbove still persists.

    Any other thoughts?

    Thanks

    Bob

     

     

  • criley's avatar
    criley
    Moderator
    10 years ago

    Question: Why is Status showing Offsite B with red X?

    That's because the Status Reporting is set to FULL. Look at the screenshot (https://www.veritas.com/community/sites/default/files/Status_3.png).... just select the drive, then click on Customize status reporting, then select No status reporting.

    The status screen is showing the drives you are backing up. Since this drive is only for offsite copy, you don't need to report on it.

    Hope that helps.

  • cyclingcpa's avatar
    cyclingcpa
    Level 4
    10 years ago

    Markus and Chris,

    Per Chris,

    That's because the Status Reporting is set to FULL. Look at the screenshot (https://www.veritas.com/community/sites/default/fi...).... just select the drive, then click on Customize status reporting, then select No status reporting.

    That removed the offsite drive from Status. Solved.

    Sorry so late in responding. I was not getting emails on this post.

    Cheers,

    Bob