How do I create a Custom Recovery Disk using the SSR 2013 Trial

You need a recovery disk/ISO file to create a custom disk.

You can download the recovery disk from our trialware site:

https://www4.symantec.com/Vrt/offer?a_id=154587

Hope that helps.

That helps a whole lot, thanks!

Also, (I've mentioned this in a couple other places) I eventually learned that SSR 2013 won't install if NG 15 is already present.  The problem is, the installation fails without any indication why.  I think it would be a *real* good idea to update your SSR installation to provide the reason rather than sending your new users off to figure it out for themselves.

The link you provided sends you to downloading the SERVER Edition of SSR 2013 Recovery Disk ISO.

Where can I download the DESKTOP SSR 2013 Recovery Disk ISO?  (I am also in the 60 day trial period, after previously using Ghost 15)

Desktop edition is here: https://www4.symantec.com/Vrt/offer?a_id=88749 You can use the recovery disk as is. You can also manually add drivers if you need any. But you can't actually create your own custom recovery disc until the product is activated. Dave

More feedback:  I downloaded the Server Edition (even though I need the Desktop one)  from the link to see what was there (702MB file).  That file contains two zip files, one for 32 bit and one for 64 bit.  Upon examining the zip files there is an ISO file in each one.

The name of the zip file for the 64bit version is:

SSR 2013 Recovery_Disk_64\Sym_System_Recovery_2013_11.0.0.46600_English_Recovery_Disk_Only_64bit.zip\

But INSIDE the zip file, the ISO file is SSR 2011, and NOT ssr 2013:

SSR11.0.0.46600_AllWin_64bit_English_SrdOnly.iso dated 9/30/2012

What now???

I just looked and it appears that the recovery disks and the product are the same between the server edition and desktop edition. So you don't need to re-download it if you used the link from Chris. The product installation and/or serial number determines the end product. The ISO is a CD or DVD image file you need to burn it to disk with an ISO aware burning tool. In windows 7 you can right click on it and select "burn to disc" for other versions of windows you can use a free program like "ImgBurn". Dave

I went to the new link (thank you) for the Desktop version. 

I burned the 32bit to CD and tested it.  I booted from the CD and opened what it "said" was Symantec System Recovery 2013 (even though the file date is 6 months old  9/30/2012), before SSR 2013 was obviously even released.

I was able to browse my recovery points (both SSR 2013 Recovery Point as well as older Ghost 15 Recovery points).  I restored a sample file just fine.  Bravo!

The title menu of the program says Symantec System Recovery 2013 (even though the file date is 6 months old  9/302012).  How is that possible?  Is this Norton Ghost 15 SRD or the new Symantec SRD for SSR 2013?

I looked at the Utilities section to see any signs of newness or updates.  I saw the same old "Edit Boot.ini" utility (which hasn't been used past XP days).  Is there supposed to be a newer "Edit BCD" for Windows 7 recovery, or other newer partition aware tools?

Dave, I did the same and saw the same. I also figured out that I can easily burn the .iso to create a bootable disk image. But there's a catch. When I created the "Custom Recovery Image" I was prompted to enter an activation code, which I imagine gets bound into the created disk. Since I'm using a trial version there's no activation to enter. I'm still allowed to create the .iso but will be prompted to enter a activation code should I ever want to use it. The bottom line is the trial version allows for unlimited backup during the 60 day period but should you ever want to reliably do a system restore you're... stuck. As a disenfranchised Ghost user who has spent a few days working with the SSR trial I am feeling more and more like Symantec, despite their generous offer of 40% off MSRP, wants me to consider alternative solutions.

mgshn-

You won't be "stuck" trying to do a restore with the standard recovery disk.  I would guess that over 90% of the systems out there don't require a custom disc.  The only important driver that may be necessary for a restore is the hard drive controller.  You can easily test that by booting the recovery disk and seeing if your able to browse to you hard drive.  If for any reason the recovery disk does not already contain the driver you need you can manually load a driver for it.

Even if you had to manually load the driver for testing purposes thats going to give you a fair trial of the product.

I'm also sorry to hear your a disenfranchised Ghost user.  I happen to be DaveH one of the Gurus on the Norton forum.  I can see now that you had a problem where it looks like you forgot to restore the SRP partition for windows 7, thats why the system doesn't boot.

Brian or I would be more than happy to help you in any way we can should you want to continue with that situation.  The same thing is going to apply with SSR 2013, you need to restore the SRP partition as well as the windows partition or if your not going to use bitlocker you can simply run a startup repair to make your system bootable.

Regards,

Dave

 

 

Thanks for pointing this out.

I will make the relevant people aware of this. I agree, we should make it obvious why the install is failing.