I've just downloaded the SSR 2013 trial and want to create a bootable recovery disk. From what I can tell from the unavailable user guide and sparse help file, I need the to have a SSR disk or SSR recovery .iso in hand and neither was provided with the trial. Is there a way to proceed without them?

You need a recovery disk/ISO file to create a custom disk. You can download the recovery disk from our trialware site: https://www4.symantec.com/Vrt/offer?a_id=154587 Hope that helps.

That helps a whole lot, thanks! Also, (I've mentioned this in a couple other places) I eventually learned that SSR 2013 won't install if NG 15 is already present. The problem is, the installation fails without any indication why. I think it would be a *real* good idea to update your SSR installation to provide the reason rather than sending your new users off to figure it out for themselves.

The link you provided sends you to downloading the SERVER Edition of SSR 2013 Recovery Disk ISO. Where can I download the DESKTOP SSR 2013 Recovery Disk ISO? (I am also in the 60 day trial period, after previously using Ghost 15)

Desktop edition is here: https://www4.symantec.com/Vrt/offer?a_id=88749 You can use the recovery disk as is. You can also manually add drivers if you need any. But you can't actually create your own custom recovery disc until the product is activated. Dave

More feedback: I downloaded the Server Edition (even though I need the Desktop one) from the link to see what was there (702MB file). That file contains two zip files, one for 32 bit and one for 64 bit. Upon examining the zip files there is an ISO file in each one. The name of the zip file for the 64bit version is: SSR 2013 Recovery_Disk_64\Sym_System_Recovery_2013_11.0.0.46600_English_Recovery_Disk_Only_64bit.zip\ But INSIDE the zip file, the ISO file is SSR 2011, and NOT ssr 2013: SSR11.0.0.46600_AllWin_64bit_English_SrdOnly.iso dated 9/30/2012 What now???

How do I create a Custom Recovery Disk using the SSR 2013 Trial

criley
Moderator
12 years ago
For Linux, you must create the recovery disk yourself - please refer to the user guide for more details:

http://www.symantec.com/docs/DOC6258
Rookies
Level 4
12 years ago
Dear All,

Is system recovery disk not available for linux?

How to fully restore for linux physical or virtual machines?

I only can find syst recovery disk for windows. Appreciate if someone out there can help.
Andreas_Horlach
Level 6
12 years ago
What version of Internet Explorer is it? I can check and see if there are any compatability issues. One thing you can try is putting the browser into compatability mode.

To get around the issue, you can try using Firefox to download the file.
Andreas_Horlach
Level 6
12 years ago
What is the error you are getting?
gerrypete
Level 3
12 years ago
Hi, I can't seem to get past the browser compatibility issue in my attempt to download the Symantec System Recovery Disk ISO file. I receive the error message that my browser is out of date which is not correct since I have the latest IE browser in Windows 8.1 Pro. I added Symantec.com to the list of compatibility view websites but no luck. I would like to know how to get around this issue so that I can download the Symantec System Recovery Disk ISO file for use in the SSR 2013 Desktop Edition. Thanks in advance for any assistance.
ROBERT77
Level 3
12 years ago
Hello

I probably write in the wrong thread . So i post there and hope to obtain a response .

I have created a custom l DVD /CD with SSR 2013 . I have burnt the iso file . It seems during the creation of the iso.file , the drivers have been recognized automatically . I have an erreur about marvell9 xx Sata .

I have tried to boot the PC , but that doesn't work .

Please could you have a solution to sort out ?

Regards

Robert
tuurke
Level 2
12 years ago
Sorry in the meantime I removed SSR 2013 from my laptop because I was affraid, not having the correct recovery disk for the software could, in my mind, cause troubles in case of a computer crash.

Weekly I was making a Ghost image from my hard drive. When I installed SSR I still, even when Ghost was removed by the installation of SRS, had a backup of my system.

So using the the Ghost 14 recovery disk I was able to re-istall my previos image as well as the new SRS.

Why I removed SRS ? For the moment I don't see any added value. And as long as Ghost 14 is doing the job "I need" I'm happy with. In my mind I had the idea that SRS would be much faster (as explained in the documentation)...for me it wasn't.

Symantec told me, years ago, that is was not possible to use Ghost 14 with Windows 7 (64 bit)...and I should install Ghost 15...

I'm using Ghost for about 3 years on my laptop and on my XP desktop without problems.

But this "seems" to be correct: a friend tried to install the same software and it didn't worked.

Probably, in a near future, and on a Windows 8 computer SRS would be needed...
Andreas_Horlach
Level 6
12 years ago
You can restore both with the SSR 2013 recovery disk if you needed to. They are both in V2i format. Does your SSR 2013 disk not see the image location, and Ghost 14 does? I'm not sure exactly what your issue is.
Andreas_Horlach
Level 6
12 years ago
Can you provide the exact error? Maybe a screensot? That will help.
tuurke
Level 2
12 years ago
Replacing Ghost by a trial SrS was giving me the same Recovery disk problem. After making a C-disk image with SRS, I used the GHost 14 Recovery disk to have a look about if this could be used.

After restarting the system the Recovery sytem was opening and I could make a choice between the old system images (still present from the previous Ghost) and/or the recent one made with SRS.

So I suppose that the image would be restored if I had to do this.

Did someone tried this already.

Windows 7 64 bit.