dale_m1
15 years agoLevel 4
How to Rid the Registry of Altiris ?
I have 35 systems with which I installed the Altiris Agent, BESR Plug In, and BESR 2010 through the (Altiris) Management Solution console. For a number of reasons I want to dump the Altiris Management Solution and manage these systems individually as standalone BESR 2010 installations. As part of the ensuing uninstall/reinstall process I want to completely remove all Altiris entries from the registry – and there are hundreds of them.
When installing the Altiris agent via policy from the Management Console there is the option to install it such that it creates an entry in Windows Add/Remove Programs. I did not notice this till after most of the client installs were completed. However, even when using this option, the Altiris registry entries are not removed.
Elsewhere on the Symantec web site I have seen the following steps given as the recommended way of removing the Altiris agent;
So, does Symantec provide a way to efficiently and completely uninstall their product? Specifically the Altiris agent registry entries.
When installing the Altiris agent via policy from the Management Console there is the option to install it such that it creates an entry in Windows Add/Remove Programs. I did not notice this till after most of the client installs were completed. However, even when using this option, the Altiris registry entries are not removed.
Elsewhere on the Symantec web site I have seen the following steps given as the recommended way of removing the Altiris agent;
- Run the following command line to remove the Altiris Agent using AeXAgentUtil.exe located by default at C:\Program Files\Altiris\Altiris Agent\AeXAgentUtil.exe /uninstallagents /clean (*)
- Delete the following Program Files folder if still present: C:\Program Files\Altiris\Altiris Agent (**)
- Delete the following Registry key if still present: HKLM\Software\Altiris
So, does Symantec provide a way to efficiently and completely uninstall their product? Specifically the Altiris agent registry entries.