Forum Discussion

Linas's avatar
Linas
Level 6
15 years ago
Solved

How to set Agent Bandwidth control setting

I have some client pc’s managed with BESR2010MS

And it seems some clients have Bandwidth control on and some are off

My workstation in particular the bandwidth setting is on when I set it off I reopen the client and it’s on agene?

Is there a policy to set this on or off?

Agents
Backup and Recovery
BESR 2010
Best Practice
Certification
Configuring
Desktop and Laptop Option
Documentation
Features
Performance
  • Linas's avatar
    Linas
    15 years ago

    I spent several hours on the phone with support

    The Performance setting in BESR2010MS controls bandwidth of backup data

    It has nothing to do with the Bandwidth Control setting in the Altiris agent

    Apparently the reason I couldn’t change the setting is in Windows 7 User access control

    When it is set to never notify I can change but if its set higher you can not change the setting either enabled or disabled

     

    Ok how do I make this ticket as self solved?

  • Linas's avatar
    Linas
    Level 6
    15 years ago

    I spent several hours on the phone with support

    The Performance setting in BESR2010MS controls bandwidth of backup data

    It has nothing to do with the Bandwidth Control setting in the Altiris agent

    Apparently the reason I couldn’t change the setting is in Windows 7 User access control

    When it is set to never notify I can change but if its set higher you can not change the setting either enabled or disabled

     

    Ok how do I make this ticket as self solved?

  • Linas's avatar
    Linas
    Level 6
    15 years ago

    I have had BESR2010MS for 2 years and so far I have deployed to 9 clients out of 450

    Its been a struggle and so far with very limited success with backups sometimes It seems I know more about the product than support witch is not much 

    Rite now I am working with support trying to find proper support to help with this issue

  • criley's avatar
    criley
    Moderator
    15 years ago

    I've tested this here and it seems to work fine.

    How many client machines have you tried this with so far? Have you tried any other policies to see if they work or not?

  • Linas's avatar
    Linas
    Level 6
    15 years ago

    As far as I can tell it seemed like it should work but I checked my client and it still has Bandwidth enabled

    I tried to open a case on MySymantec but not having any luck

    When I try to make a case for BESR2010ms I get an error

    Then some one from Symantec contacted me and told me to setup a case for SPSee 3.0

    Because BESR2010 is part of the suite

    I did and now I am in the SEP queue for support

    And his dos not know about BESR2010MS?

  • criley's avatar
    criley
    Moderator
    15 years ago

    No problem. Feel free to mark as solved if you believe this has answered your question.

  • Linas's avatar
    Linas
    Level 6
    15 years ago

    I see it was disabled so I turned it on and made sure Enable network throttling is not checked

    I see my computer is in the list to get this policy

    I saved I updated my client

    And it didn’t work I still have bandwidth control still checked and I change it to off close the client and reopen and its checked

    I will wait a day or two and see if there is any difference

    Thanks for the quick response

  • criley's avatar
    criley
    Moderator
    15 years ago

    Yes, this can be controlled using the performance policy in BESR-MS (Manage Tasks--Configuration Policies--Performance).

    Hope that helps.