kaplang
12 years agoLevel 4
Live Update w/SSR
Just installed SSR 2013 on a Win2003 server.
Tried to run liveupdate & got error
LU1814: LiveUpdate could not retrieve the catalog file of available Symantec product and component updates. Please verify that you are able to connect to the Internet and run LiveUpdate again.
However, I am connected to internet and am able to ping liveupdate.symantecliveupdate.com which appears to be the URL that is trying to be contacted.
Side note: LiveUpdate from Endpoint Protection works fine.
Help, please.
GeorgeK
Just to end this question, I finally solved my problem.
For reasons not related to SSR, I uninstalled all of my old 6.x versions of Java.
When I then ran liveupdate from SSR, it worked.