Forum Discussion

AlexNtowGH's avatar
AlexNtowGH
Level 4
3 years ago

Monitoring multiple remote VSR 22 installations

Hi there,

i have a couple of VSR desktop installations, these desktops can only be connected to using VPN.

Is it possible to configure the VSR Monitor or VSR Manager to connect to my the VSR desktop installations through VPN?

Thanks 

 

 

  • I actually tried the VSR Manager via VPN in my environment.
    But I could not add the Agent to VSR Manager via VPN.

    To add Agents to VSR Manager, TCP135, 137, DCOM port and TCP4443 need to be accessible from VSR Manager to the Agent.
    (In case of VSR Monitor, TCP135, 137, DCOM port need to be accessible from VSR Monitor to the Agent.)

    So I used Wireshark in order to investigate the cause in my VPN environment.

    According the packets on Wireshark, VSR manager or VSR monitor tried to firstly access TCP135 of Agent.
    In my VPN environment, TCP135 port was blocked.

    In addition, I tested a Powershell command "Test-netconnection <IP address> -port <port number>".
    As the results, TCP135, 137 and 4443 were not accessible. The below result is a sample for TCP135 in my environment.

    *********

    PS > test-netconnection x.x.x.x -port 135
    WARNING: TCP connect to (x.x.x.x : 135) failed

    In general, 
    ComputerName : x.x.x.x
    RemoteAddress : x.x.x.x
    RemotePort : 135
    InterfaceAlias : Ethernet 4
    SourceAddress : y.y.y.y
    PingSucceeded : True
    PingReplyDetails (RTT) : 292 ms
    TcpTestSucceeded : False

    *********
    In general, VPN provides the secure network. So I guess that VSR Manager or Monitor may be unavailable in VPN environment.

    • AlexNtowGH's avatar
      AlexNtowGH
      Level 4

      Thanks for your response.

      Is there any way to monitor these separate VSR installations in a different workgroups in a dashboard.

      The VSR manager works only on the workgroup level.

       

      Thanks

      • akihiro1's avatar
        akihiro1
        Moderator

        We can add computers in both domain and workgroup to VSR Manager.
        Regarding "these separate VSR installations in a different workgroups", Concretely what environments do you consider ?

        Thanks,
        Akihiro