Forum Discussion

Level 3

6 years ago

Not Able To Configure Azure Direct Backup In Trial Version

Hi, we are evaluating Veritas System Recovery Basic Edition Trial and can't select our Azure storage acccount as the backup destination. Is this a limitation of the Trial Version? The Download OpenStorage Files option is greyed out in Advanced as well.

Thank you,

Jim

Windows Server 2012 R2

criley
Moderator
6 years ago
maintech

This should work even in trial mode.

Are you using a 64 or 32bit operating system? Direct-to-cloud is only supported on 64bit (https://www.veritas.com/content/support/en_US/doc/37874213-138079521-0/v135196090-138079521).
- maintech
  Level 3
  6 years ago
  Thanks for replying. I'm running 64 bit and Download Openstorage Files option is dimmed, see attatched.
  TY Jim
  - criley
    Moderator
    6 years ago
    maintech
    
    This may be an issue with the installation. Can you provide the install log (SSRINST.HTM) which can be found in \ProgramData\Veritas\Veritas System Recovery\Logs\

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Not Able To Configure Azure Direct Backup In Trial Version

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