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Hansen's avatar
Hansen
Level 3
13 years ago
Solved

Problem with convert to VHD

Hi

When i try to convert a backup to vhd it runs for a couple of seconds and then stops with this error:

 

Log Name:      Application
Source:        Symantec System Recovery
Date:          24-07-2012 11:14:15
Event ID:      100
Task Category: High Priority
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SQL.XX.local
Description:
Error EC8F1F48: The 'Microsoft VHD' conversion process could not be completed.
Error EC8F1F45: Cannot convert image file.
Error EA9D0021: No more matching names. (UMI:V-281-3215-8008)
 
We are trying to make the VHD on a NAS drive. Anyone seen this before?
 
Backup and Recovery
Error messages
System Recovery
Virtualization
  • Hansen's avatar
    Hansen
    13 years ago

    Just to help others that might run in to the same problem.

    We actually discovered that this was not caused by the NAS disk. It was caused by an Recovery Disk that existed on the Dell servers we tried to restore. If we deselected them from the recovery all went fine.

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  • Hansen's avatar
    Hansen
    Level 3
    13 years ago

    Yes we are running the newest release, liveupdate doesent find anything.

    Yes we are able to write to the nas, it's the same location (Different folder) that we make the backup to in the first place.

     

  • Markus_Koestler's avatar
    Markus_Koestler
    Moderator
    13 years ago

    Hm, I can't find anything, sorry- can you open a case for this ? I think this will be the most effective way to find the reason for the error.

  • Hansen's avatar
    Hansen
    Level 3
    13 years ago

    No we never got this fixed. Only by moving the files away from the NAS (Seagate NSA110) over to an Windows Server did it run.

  • Hansen's avatar
    Hansen
    Level 3
    13 years ago

    Just to help others that might run in to the same problem.

    We actually discovered that this was not caused by the NAS disk. It was caused by an Recovery Disk that existed on the Dell servers we tried to restore. If we deselected them from the recovery all went fine.