Forum Discussion

Guiga's avatar
Guiga
Level 4
13 years ago

question about SSR (Server and client) et SSR desktop edition.

Hi everyone,
Can you help me please, i have a problém...

1/ I would like take a backup (all OS+ Soft +++++) for 10 desktop (Windows 7) machine from an administration consol (Installed in Server 2008 r2).

I find SSR, i install it on a server 2008r2 but i cannot monitor the 10 client from this console, i have this error:

Error E0D3EBC0..... i cannot deploy the clients....
    * i Disable FW,

      * Connection is ON,

i don't know waht's a problem,

maybe because the client it's not installed, but i don't have the package for the client....

 

2/ My second question, what's the number of License, just 1 SSR server edition ??? and the client  ???

best regards

Backup and Recovery
System Recovery
Windows Server (2003-2008)

14 Replies

  • Markus_Koestler's avatar
    Markus_Koestler
    Moderator
    13 years ago

    Whats the actual error message ?

    One license per machine where the backup agent is installed.

  • Guiga's avatar
    Guiga
    Level 4
    13 years ago

    Thnaks for your response,


    The message error: Error E0D3EBC0 impossible to deploy Agent,

    I don't know the maniere to deploy agent ..

    Then finally i need one license for SSR server edition and 10 license for every agent ?

     

    Best regards ;)

     

  • Markus_Koestler's avatar
    Markus_Koestler
    Moderator
    13 years ago

    IF you also want to backup the server yes. Regarding the error - give this one a try:

    http://www.symantec.com/business/support/index?page=content&id=TECH205095

    http://www.symantec.com/business/support/index?page=content&id=TECH54862

    http://www.symantec.com/business/support/index?page=content&id=TECH69112

     

  • Guiga's avatar
    Guiga
    Level 4
    13 years ago

    Thanks,
    I will try the solutions and come back to you,

    I want to make a backup of 10 machines from the server and save them on the server (just the machines and not sereveur)....

  • Guiga's avatar
    Guiga
    Level 4
    13 years ago

    Hi,
    i try the three solution but none worked

    I have virtual machine VM1 who i have install SSR server and vm2 to deploy a client, but i can't deploy the agent

    This error occured when i try to connect to client machine:
    Installation file agent missing



      aaaa.png

  • criley's avatar
    criley
    Moderator
    13 years ago

    Does this match what you are seeing?

    http://www.symantec.com/docs/TECH205340

  • Guiga's avatar
    Guiga
    Level 4
    13 years ago

    Yesssssss this is my error:

    Source Error Code
    Value E0D3EBC0
    Description

    Cannot deploy the agent

    But I do not know what I should do :(