Forum Discussion

Joemt's avatar
Joemt
Level 4
12 years ago
Solved

SSR2011 - can't configure backup- error = E1AD3212: You do not have sufficient privileges to perform this operation.

I installed SSR2011 on server 2008 (R) SP2. The SSR installed fine . When I click on the icon to configure the backup I get this message. I am logged in as the administrator and the administrator is listed in the security configurator.  I have: uninstalled and installed, ensured 3.5 netframe is installed (included 2.0).

ERROR = E1AD3212: You do not have sufficient privileges to perform this operation. See help for more information about security settings.

Where do I go from here?

 


 

Backup and Recovery
Configuring
Error messages
SSR 2011
System Recovery
Windows Server (2003-2008)
  • Bigsky's avatar
    Bigsky
    12 years ago

    Here is what I found. This error occurred because the "event service" was not running (Symantec is dependant on this service)  and I could not start that service once I discovered this (you have no idea what I've gone thru to just figure out a way to view the services). This server was locked down by an individual who sold it to this customer (a long story of fraud) and he has changed many permission settings as he hide what this server actual was.  So we have inherited a basket case to a degree.

     

    Thank you to everyone.  How DO I mark this Solved??????????

     

     

  • Markus_Koestler's avatar
    Markus_Koestler
    Moderator
    12 years ago

    Try stopping the ssr service, then run fixinstall.bat, then start the ssr service again.

    if this doesn't work out try to run a repair of ssr.

  • Amrit_Alok's avatar
    Amrit_Alok
    Level 4
    12 years ago
    Manually register SPNREGISTER.DLL using the following command:
     
    REGSVR32  "<drive>:\Program Files (x86)\Symantec\Symantec System Recovery\Agent\spnregister.dll"
     
  • TRaj's avatar
    TRaj
    Level 6
    12 years ago

    This may help : http://www.symantec.com/docs/TECH127713 

  • Bigsky's avatar
    Bigsky
    Level 3
    12 years ago

    Here is what I found. This error occurred because the "event service" was not running (Symantec is dependant on this service)  and I could not start that service once I discovered this (you have no idea what I've gone thru to just figure out a way to view the services). This server was locked down by an individual who sold it to this customer (a long story of fraud) and he has changed many permission settings as he hide what this server actual was.  So we have inherited a basket case to a degree.

     

    Thank you to everyone.  How DO I mark this Solved??????????