Forum Discussion

fxlecoq's avatar
fxlecoq
Level 2
12 years ago

symantec Management Agent service causes slow Novell login.

Hello,

We are using

Novell Client Novell Client 4.91 SP5 for Windows (IR1)

Symantec System Recovery 2011 (10.0.2.44074)

on windows 2000 and windows XP workstations

and we are facing very slow login process (using NWgina)

 

using MSCONFIG, we have disabled every non-windows services and reactivated those services one by one

-> slow logins are caused by "Symantec Management Agent" (AeXNSAgent.exe)

because when this service is disabled, login time is OK

 

we have activated "userenvdebuglogs" but nothing relevant

 

Please help :)

 

Agents
Backup and Recovery
SSR 2011
System Recovery
Troubleshooting
  • fxlecoq's avatar
    fxlecoq
    Level 2
    12 years ago

    Hi thanks for those known issues

    unfortunatly,

    1. we don't have any 0kb file
    2. perfmon doesn't show any high CPU utilization

     

    Do you think we should apply those KB even if we don't have same problem ?

  • fxlecoq's avatar
    fxlecoq
    Level 2
    12 years ago
    Hi thanks for those known issues unfortunatly, 1.we don't have any 0kb file 2.perfmon doesn't show any high CPU utilization Do you think we should apply those KB even if we don't have same problem ?