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agustintorres's avatar
7 years ago

System Recovery 2013r2 delay turn off

Hello

good day

Could someone help me please . I installed without problem Symantec System Recovery 2013r2 but now my problem is turn off windows, I can not turn off my computer. I did these procedures but my problem was not resolved

*  setup

windows 7 32 bits ( this pc is not connected to internet)

Symantec Recovery 2013 r2 ver 11.1.5.55405

*  steps

1 close service ( symante system recovery and symantec setting manager)

2 update to SP6

3 unistall norton antivirus

thanks in advance