I recently built a new PC with a fresh Windows 11 install and installed ASR 24. I was able to apply my license and the application is generally working as expected, except for the system tray icon. Usually when I click the icon in the system tray, nothing happens at all. If I click it several times, one of the clicks will eventually register. Note that none of the other applications running in my system tray have this issue. Has anyone else seen this issue?
The solution is to modify Settings.ini;
1. Open Explorer.
2. Browse to "C:\ProgramData\Veritas\VERITAS SYSTEM RECOVERY\" folder.
3. Open Settings.ini file using Notepad.
4. Change the line "TrayRunConsole=1" to "TrayRunConsole=0".
5. Save Settings.ini.
6. Reboot the system.
7. Issue resolved.
TrayRunConsole=0 is already set for me. Anyway, that seems to be the solution when the system tray icon does not appear in the tray. For me, the icon DOES appear, it just doesn't respond well when I click on it.
I have already encountered this on one of my test computers. I have to right click 5 or 6 times to get the little menu to pop up. I have another machine that experiences this to a lesser degree. If nothing more, it is annoying. One of multiple issues encountered with ASR 24.
