Pixa
12 years agoLevel 4
Unsupported version of Plug-in
Hi guys,
i'm using SSR 2013 management in test environment, and i have installed the management agent, then plugin for system recovery ,and in the end SSR on clients.
And after all that under alerts i have all my clients listed in section Unsupported Version of Plug-in.
Any hint how to resolve this ?
Thanks
I've spotted a problem that may or may not be the root cause here. The logs show:
ct=SMP&version=7.5.1670.0&language=hr&module=euBqK19WCe54FvBZsBlgjv7ELRqo+
This appears to be SMP 7.5 which is not supported (yet) with SSR:
http://www.symantec.com/docs/TECH211862
As this is a test environment, I would recommend a new installation using SMP 7.1.