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Gonad's avatar
Gonad
Level 4
10 years ago
Solved

Windows 10 Compatibility

With the imminent release of Windows 10, I was just wondering whether SSR 2013 R2 is fully compatible or will an update be required?

  • As of now SSR 2013 R2 does not support Windows 10.

    Refer to the compatibility chart

    https://support.symantec.com/en_US/article.DOC7527.html

14 Replies

  • Was almost ready to upgade our Office PC's to Win10. Then thought I'd better check compatibility for the Apps we use.

    Good job I saw this info.!

    Have used Symantec products for many years now and have recommended them to all our clients. Most of them now also use Symantec.

    WIll warn them not to go up to Win10...if they have not done so already...!

    Checking compatablity of other apps shows that all other suppliers have used the info that has been distributed by Microsoft to good use and updated....

    Will give it a a couple of weeks then start looking for alternatives...!

  • Don’t I feel stupid should have read these forum before installing windows 10. Guess I am out $200. When I installed win 10 SSR 2013 stopped working so I thought I would just remove and install fresh copy. Well that’s when I got the license issues. Tried to find the download on the Symantec website and download a fresh copy but it would just take me to the invoice screen could not find the download. So being the weekend and desperate I bought another copy because I feel and know from experience how important backups are. Then when I go to download page I see my other download of SSR 2013 ??  Download the one I just bought and now it won’t even install shit this really sucks. Guess if Symantec does not want to give any time frames on a product that will work with win ten I really leaves with no choice but to go elsewhere for my backup needs. Now not only am I out 200 but I have to spend more to get another product. Wow Symantec that is really not cool I thought you guys where way more professional than this you guys really dropped the ball here

  • Same experience and feelings here. Just turned my system into Windows 10. No compatibility issues were reported by MS Windows tools. I remember from upgrade from W7 to W8 several warnings about compatibilty were issued on same system, but not this time After upgrade to W10 everything works great, except SSR 2013. Now I need SSR 2013 to restoreit to W8.1 state or work around with a cold backup which probably(!) will work. What a waste of time.
     
    Just executed live-update just to be sure the situation has not been changed, but it it has not.
     
    Symantec should come with a quick fix, otherwise it is hard to recommend Symantec to anyone. Despite their good products they seem not to be reliable in continuation.
  • https://www-secure.symantec.com/connect/forums/windows-10-new-software-update-symantec-system-recovery-2013-desktop-edition

     
    Above link represents discussion with valuable workaround. This in contrast to the computer-says-no "solution"  provided by Symantec in the first reply in this discussion.