Knowledge Base Article

DLO Agent MP7 Installing Errors Resolution

Hi All

I have installed Netbackup DLO Agent mp7 for about approx 60 users and upgraded them from mp3 version to mp7 , for one of our customer

so i have gone through a lot of experience and errors when i upgraded DLO Agent 

Which i want to share you with Symantec TECH notes references , hope it will help thousands of DLO Users who have gone through DLO Agent Installation

1. Error: Failed to load configuration settings

What i have done , i have uninstalled the DLO Agent , installed Dlo Agent again, log in as domain user and password ,Check the computer name, and add the computer name on DLO Server bu using new user wizard , by browsing the domain user, and give the storage location selection , and made the Backup folder on DLO Agent as D:\Backup , and then check the backup ,it started working sucessfully.

 

 

 


2. dlo error v-139-57-364-7

.dlo error v-139-57-364-7.JPG

DLO Client fails to connect to server with the error "Unable to configure the Desktop Agent"

Article:TECH63690  |  Created: 2010-02-08  |  Updated: 2012-03-06  |  Article URL http://www.symantec.com/docs/TECH63690

 

3.When restoring data from dlo netbackup agent gives error V-139-35840-20135

http://www.symantec.com/business/support/index?page=content&id=TECH63538

 

4.NetBackup Desktop Laptop Option (DLO) backup fails with Event ID V-139-52224-20050 Access Denied

Article:TECH181436  |  Created: 2012-02-14  |  Updated: 2012-02-14  |  Article URL http://www.symantec.com/docs/TECH181436
 

5.DLO Desktop Agent fails to initialize with error V-139-52224-990

Article:TECH189643  |  Created: 2012-05-24  |  Updated: 2012-08-10  | 

Article URL http://www.symantec.com/docs/TECH189643
 

 

6.Error installing Desktop and Laptop Option Agent. Error 1720. There is a problem with this Windows Installer package.

Article:TECH127100  |  Created: 2010-01-08  |  Updated: 2011-04-25  |  Article URL http://www.symantec.com/docs/TECH127100
 

7.DLO Agent shows "Working Offline" and does the Local backup only. The status shows a long list of files as "Pending Network" on the DLO Agent console.

Article:TECH128779  |  Created: 2010-01-14  |  Updated: 2013-04-09  |  Article URL http://www.symantec.com/docs/TECH128779
 

8.DLO Client fails to connect to server with the error "Unable to configure the Desktop Agent"

Article:TECH63690  |  Created: 2010-02-08  |  Updated: 2012-03-06  |  Article URL http://www.symantec.com/docs/TECH63690
 

 

Published 12 years ago
Version 1.0
  • Hi Ishaq,

    Yes, NAS is supported as long as it supports CIFS and is configured to be visible as "Windows Share". Then, you can just add Storage Location per instructions in DLOAdminGuide_EN.pdf (page 125 and 126) that can be found on http://www.symantec.com/docs/DOC6413.

    Best regards, 

  • hello , 

    can any person tell me in dlo 7.5 can we make the storage location on the nas ??? if yes then give the steps to make it .

    thanks 

     

     

     

     

     

     

     

     

     

     

     

  • hi michel i have updated it, now not showing in NB 7.6 Beta 

  • inn_kam please make sure you post in the relevant forum, this has absolutely nothing to do with Netbackup 7.6 Beta