Symantec Backup Exec Remote Agent (TM) 13 Installation Log

12-06-2010,11:30:52 : Explorer exists. Launching UI. 
12-06-2010,11:30:54 : Executing managed _Setup: 
12-06-2010,11:30:54 : C:\Users\Administrator\Documents\BackupExec Remote Agent 2010_RAWS32\install\_Setup.exe 
12-06-2010,11:30:55 : Loading XML from: 
12-06-2010,11:30:55 : C:\Users\Administrator\Documents\BackupExec Remote Agent 2010_RAWS32\install\IFProducts.xml 
12-06-2010,11:30:55 : ArgsDataParser::InitDictionary 
12-06-2010,11:30:55 : AgentSeqDlgs::RawsDlgSequence 
12-06-2010,11:30:55 : Set RAWS Media path: C:\Users\Administrator\Documents\BackupExec Remote Agent 2010_RAWS32\install\media\ 
12-06-2010,11:30:55 : RawsDlgSequence::CheckInstMode 
12-06-2010,11:30:55 : BEOperations::BE_GetInstalledProdCodeVersion 
12-06-2010,11:30:56 : BEOperations::BE_GetInstalledProdCodeVersion 
12-06-2010,11:30:56 : Launching UI Install 
12-06-2010,11:30:56 : Running in Installation mode 
12-06-2010,11:30:56 : AgentSeqDlgs::ADlgWelcome 
12-06-2010,11:30:56 : AgentSeqDlgs::ADlgInstallType 
12-06-2010,11:30:56 : RawsDlgSequence::CheckInstalledProducts 
12-06-2010,11:30:56 : BEOperations::BE_GetInstalledProdCodeVersion 
12-06-2010,11:30:56 : BEOperations::BE_GetInstalledProdCodeVersion 
12-06-2010,11:30:56 : AgentSeqDlgs::DlgChooseCustom 
12-06-2010,11:30:56 : AgentSeqDlgs::ADlgPublishRemoteSrv 
12-06-2010,11:30:56 : AgentSeqDlgs::AdlgInstallComplete 
12-06-2010,11:30:56 : AgentSeqDlgs::Misc_BE_CommonOps 
12-06-2010,11:30:58 : Local Install Agent 
12-06-2010,11:31:03 : Local Install Agent 
12-06-2010,11:31:04 : AgentSeqDlgs::ReadAdvertiseListKey 
12-06-2010,11:31:17 : AgentSeqDlgs::ReadAdvertiseListKey 
12-06-2010,11:31:17 : ideas-bckup02; 
12-06-2010,11:31:25 : AgentSeqDlgs::ReadAdvertiseListKey 
12-06-2010,11:31:25 : ideas-bckup; 
12-06-2010,11:31:26 : AgentSeqDlgs::AgentInstaller 
12-06-2010,11:31:26 : Starting Install 
12-06-2010,12:08:18 : The install failed with an unexpected error: 
12-06-2010,12:08:18 : at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext() at Symantec.BackupExec.AgentSeqDlgs.AgentInstaller.GetVMwareGuest() at Symantec.BackupExec.AgentSeqDlgs.AgentInstaller.GetMSICommandLine() at Symantec.IFrameSDK.Iframe2.ProductInstaller.StartInstall(BaseDialog dlg) at Symantec.BackupExec.AgentSeqDlgs.AgentInstaller.StartInstall(BaseDialog dlg) at Symantec.IFrameSDK.Iframe2.MultiProductInstaller.Install_Product_Thread() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart() 
12-06-2010,12:08:18 : If this install is being run from a network share, copying the media locally and retrying the install may resolve this issue. 
12-06-2010,12:08:19 : ERROR: Installation failed with error -532459699. GetLastError = :18