DTrace trace log for server: SERVERNAME.CHANGEDTXT.COM [Opened: 2020/05/26 13:38:37] Windows version: 6.2.9200 (Windows Server 2012) Time zone: GMT Daylight Time Time difference to UTC: +1:00 ----- Enabled Trace options Id Name Detail Include Events 114 - w3wp Verbose Yes ----- Display Filter: Include strings: EV- EV: EV~ Exclude strings: DBFramework DirectoryConnection ----- Current File Rollover Settings: 100Mb ----- Running in Terminal Services session... Monitoring debug output from processes running in the console session Monitoring debug output from processes running in the current Terminal Services session 29 13:38:53.549 [6804] (w3wp) <7608> EV-L {ListArchives.Page_Load} ListArchives.Page_Load 30 13:38:53.550 [6804] (w3wp) <7608> EV:L {CAutoJournalAccessor::GetSyncSlot} (Entry) 31 13:38:53.553 [6804] (w3wp) <7608> EV:H {CAutoJournalAccessor::GetSyncSlot:#56} _com_error exception: [Access is denied. (0x80070005)] 32 13:38:53.554 [6804] (w3wp) <7608> EV:H {CAutoJournalAccessor::GetSyncSlot} (Exit) Status: [Access is denied. (0x80070005)] 33 13:38:53.560 [6804] (w3wp) <7608> EV-H {ListArchives.Page_Load} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info: Diag: Type:System.UnauthorizedAccessException ST: at KVS.EnterpriseVault.Interop.AutoJournalAccessorClass.GetSyncSlot(String auth, String archiveID, UInt32& timeOut)| at DesktopClientCacheWeb.ListArchives.GetSyncSlot(IAutoJournalAccessor ja)| at DesktopClientCacheWeb.ListArchives.List()| at DesktopClientCacheWeb.ListArchives.Page_Load(Object sender, EventArgs args) Inner:None 34 13:38:53.611 [6804] (w3wp) <7120> EV-L {ClientDiagnostics.Page_Load} ClientDiagnostics called 35 13:38:53.611 [6804] (w3wp) <7120> EV-H {ClientDiagnostics.Page_Load} AUTH_USER string: . 36 13:38:53.612 [6804] (w3wp) <7120> EV:L {CClientAuthenticate::GenAuthString:#361} Generating auth string... 39 13:38:53.621 [6804] (w3wp) <7120> EV:M ClientAuthHelperImpl::GenAuthString Authentication Type: Currently impersonated user Client:(null) ==> AuthToken:SERVERNAME.CHANGEDTXT.COM 3Q1K***** 40 13:38:53.627 [6804] (w3wp) <7120> EV-L {ClientDiagnostics.PostDiagnosticValues} Exception: Failed to connect to an IPC Port: The system cannot find the file specified.| Info:ClientDiagnostics PostDiagnosticValues failed Diag: Type:System.Runtime.Remoting.RemotingException ST:|Server stack trace: | at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout)| at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout)| at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)| at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)|Exception rethrown at [0]: | at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)| at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)| at KVS.EnterpriseVault.ClientDiagnosticsHandler.ClientDiagnosticsHandler.PostClientDiagnosticValues(NameValueCollection diagnosticValues, String authStr)| at DesktopWeb.ClientDiagnostics.PostDiagnosticValues(NameValueCollection queryStringParams) Inner:None 45 13:39:08.270 [6804] (w3wp) <7608> EV-L {Slot.Page_Load} Slot.Page_Load 46 13:39:08.270 [6804] (w3wp) <7608> EV-L {Slot.GetSyncSlot} Slot.GetSyncSlot - VEID:1D67ECF7CDE3DD3418AF7F977957226191110000evault2, TimeOut:0 47 13:39:08.271 [6804] (w3wp) <7608> EV:L {CAutoJournalAccessor::GetSyncSlot} (Entry) 49 13:39:08.272 [6804] (w3wp) <7608> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40] 50 13:39:08.274 [6804] (w3wp) <7608> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine 51 13:39:08.322 [6804] (w3wp) <7608> EV:L {VaultCoCreateInstanceEx} CLSID [{4EC6FF76-C97A-11D1-90E0-0000F879BE6A}] Server Name [(null)] Used Server Name [(null)] Num of attempts [1] Total elapsed [0.000s] Result [Success (0)] 52 13:39:08.323 [6804] (w3wp) <7608> EV:L {GetStorageObject:#46} Calling VaultCoCreateInstanceEx 53 13:39:08.323 [6804] (w3wp) <7608> EV:L {CStorageOnlineOpnsInstanceHelper::GetLoadBalancedStorageOnlineOpnsCLSID:#61} Non-StorageOnlineOpns CLSID. Returning Input. 54 13:39:08.332 [6804] (w3wp) <7608> EV:L {VaultCoCreateInstanceEx} Attempt [1] to create COM object failed. CLSID [{957FF4B4-162B-4708-843A-0134868699B4}] Server Name [EXC7.CHANGEDTXT.COM] Elapsed [0.009s] Result [Access is denied. (0x80070005)] 55 13:39:08.537 [6804] (w3wp) <7608> EV:L CHostNameHelper: IsLocalMachineExtendedCheck returned [True] for server [EXC7.CHANGEDTXT.COM]. 56 13:39:08.538 [6804] (w3wp) <7608> EV:L {VaultCoCreateInstanceEx} Attempt [2] to create COM object failed. CLSID [{957FF4B4-162B-4708-843A-0134868699B4}] Server Name [SERVERNAME] Elapsed [0.001s] Result [Access is denied. (0x80070005)] 57 13:39:08.940 [6804] (w3wp) <7608> EV:L {VaultCoCreateInstanceEx} Attempt [3] to create COM object failed. CLSID [{957FF4B4-162B-4708-843A-0134868699B4}] Server Name [SERVERNAME] Elapsed [0.001s] Result [Access is denied. (0x80070005)] 58 13:39:09.541 [6804] (w3wp) <7608> EV:L {VaultCoCreateInstanceEx} Attempt [4] to create COM object failed. CLSID [{957FF4B4-162B-4708-843A-0134868699B4}] Server Name [SERVERNAME] Elapsed [0.001s] Result [Access is denied. (0x80070005)] 59 13:39:10.342 [6804] (w3wp) <7608> EV:L {VaultCoCreateInstanceEx} Attempt [5] to create COM object failed. CLSID [{957FF4B4-162B-4708-843A-0134868699B4}] Server Name [SERVERNAME] Elapsed [0.001s] Result [Access is denied. (0x80070005)] 60 13:39:11.344 [6804] (w3wp) <7608> EV:H {VaultCoCreateInstanceEx} CLSID [{957FF4B4-162B-4708-843A-0134868699B4}] Server Name [EXC7.CHANGEDTXT.COM] Used Server Name [SERVERNAME] Num of attempts [6] Total elapsed [3.020s] Result [Access is denied. (0x80070005)] 61 13:39:11.346 [6804] (w3wp) <7608> EV~E Event ID: 29014 Storage DCOM error. |Reason: Access is denied. (0x80070005) |Reference: Get storage object: Computer name [EXC7.CHANGEDTXT.COM] |For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3706&error=V-437-29014 62 13:39:11.346 [6804] (w3wp) <7608> EV:H {GetStorageObject} Status: [Access is denied. (0x80070005)] 63 13:39:11.347 [6804] (w3wp) <7608> EV:H {CAutoJournalAccessor::GetSyncSlot:#56} _com_error exception: [Access is denied. (0x80070005)] 64 13:39:11.347 [6804] (w3wp) <7608> EV:H {CAutoJournalAccessor::GetSyncSlot} (Exit) Status: [Access is denied. (0x80070005)] 65 13:39:11.349 [6804] (w3wp) <7608> EV-H {Common.DTraceExceptionAndVEID} Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Info:VEID:1D67ECF7CDE3DD3418AF7F977957226191110000evault2 Diag: Type:System.UnauthorizedAccessException ST: at KVS.EnterpriseVault.Interop.AutoJournalAccessorClass.GetSyncSlot(String auth, String archiveID, UInt32& timeOut)| at DesktopClientCacheWeb.Slot.GetSyncSlot(String archiveVEID, UInt32 timeOut)| at DesktopClientCacheWeb.Slot.Page_Load(Object sender, EventArgs args) Inner:None 66 13:39:11.404 [6804] (w3wp) <7120> EV-L {ClientDiagnostics.Page_Load} ClientDiagnostics called 67 13:39:11.404 [6804] (w3wp) <7120> EV-H {ClientDiagnostics.Page_Load} AUTH_USER string: . 68 13:39:11.404 [6804] (w3wp) <7120> EV:L {CClientAuthenticate::GenAuthString:#361} Generating auth string... 69 13:39:11.410 [6804] (w3wp) <7120> EV:M ClientAuthHelperImpl::GenAuthString Authentication Type: Currently impersonated user Client:(null) ==> AuthToken:SERVERNAME.CHANGEDTXT.COM 7w3S***** 70 13:39:11.411 [6804] (w3wp) <7120> EV-L {ClientDiagnostics.PostDiagnosticValues} Exception: Failed to connect to an IPC Port: The system cannot find the file specified.| Info:ClientDiagnostics PostDiagnosticValues failed Diag: Type:System.Runtime.Remoting.RemotingException ST:|Server stack trace: | at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout)| at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout)| at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)| at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)|Exception rethrown at [0]: | at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)| at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)| at KVS.EnterpriseVault.ClientDiagnosticsHandler.ClientDiagnosticsHandler.PostClientDiagnosticValues(NameValueCollection diagnosticValues, String authStr)| at DesktopWeb.ClientDiagnostics.PostDiagnosticValues(NameValueCollection queryStringParams) Inner:None **** DTrace exit - log terminated