bpbrm logs: 14:00:59.085 [8113.8113] <2> check_dynamic_client_and_set_tss: Client entry for client Client.FQDN not found in client DB 14:00:59.801 [8113.8113] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:4123] vnet_get_user_credential_path failed 35 0x23 14:01:00.715 [8113.8113] <2> local_getHostInfo: hostname comparison failed 14:01:01.042 [8113.8113] <2> verify_client: ../bpbrm.c.37005: db_getCLIENT failed for CLIENT_HOSTNAME: Appliance.FQDN 14:01:01.042 [8113.8113] <2> verify_client: ../bpbrm.c.37172: db_getCLIENT failed: 227 227 0x000000e3 14:01:02.934 [8113.8113] <16> bpcr_get_client_backup_ids: Both backup ids were empty 14:01:02.935 [8113.8113] <4> nb_accl_get_last_backup_byname: get backup ids from client failed. 14:01:04.082 [8113.8113] <2> start_client_for_non_mpx_backup_archive_verify_import: (../bpbrm.c:48824) (Jobid: 705711) Connected to bpbkar, data socket 14 is not proxied, name socket 15 is not proxied, comm socket 14 is not proxied 14:03:10.616 [8113.8113] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:4123] vnet_get_user_credential_path failed 35 0x23 14:35:55.184 [8113.8113] <16> non_mpx_backup_archive_verify_import: from client Client.FQDN: ERR - Cannot write to STDOUT. Errno = 110: Connection timed out 14:35:55.315 [8113.8113] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:4123] vnet_get_user_credential_path failed 35 0x23 14:35:55.315 [8113.8113] <2> ConnectionCache::connectAndCache: Acquiring new connection for host MasterServer.FQDN, query type 1 14:35:55.376 [8113.8113] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded 14:35:55.526 [8113.8113] <2> logconnections: PROXY CONNECT FROM @IPApplianceDestination.port TO @IPMasterServer.1556 fd = 12 14:35:55.526 [8113.8113] <2> logconnections: BPDBM CONNECT FROM @IPLocal.60047 TO @IPLocal.39992 fd = 12 14:35:55.526 [8113.8113] <2> db_getdata: timeout is 7200 seconds 14:35:55.553 [8113.8113] <2> db_end: Need to collect reply 14:35:55.553 [8113.8113] <2> db_getdata: timeout is 7200 seconds 14:35:55.573 [8113.8113] <32> non_mpx_backup_archive_verify_import: from client Client.FQDN: FTL - cleanup() failed, status 24 14:35:55.573 [8113.8113] <8> vnet_get_user_credential_path: [vnet_vxss.c:1621] status 35 0x23 14:35:55.573 [8113.8113] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:4123] vnet_get_user_credential_path failed 35 0x23 14:35:55.573 [8113.8113] <2> ConnectionCache::connectAndCache: Acquiring new connection for host MasterServer.FQDN, query type 1 14:35:55.605 [8113.8113] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded 14:35:55.805 [8113.8113] <2> logconnections: PROXY CONNECT FROM @IPApplianceDestination.port TO @IPMasterServer.1556 fd = 12 14:35:55.806 [8113.8113] <2> logconnections: BPDBM CONNECT FROM 127.0.0.1.41765 TO 127.0.0.1.39932 fd = 12 14:35:55.806 [8113.8113] <2> db_getdata: timeout is 7200 seconds 14:35:55.817 [8113.8113] <2> db_end: Need to collect reply 14:35:55.817 [8113.8113] <2> db_getdata: timeout is 7200 seconds 14:35:56.326 [8113.8113] <2> non_mpx_backup_archive_verify_import: client Client.FQDN EXIT STATUS = 24: socket write failed (line 46956) 14:36:08.605 [8113.8113] <2> bpbrm Exit: client snapshot EXIT STATUS 24: socket write failed 14:36:08.641 [8113.8113] <4> JobdSockList::UnregisterSocket: Unregister socket (5). 14:36:08.675 [8113.8113] <2> job_monitoring_exex: ACK disconnect 14:36:08.675 [8113.8113] <2> job_disconnect: Disconnected bptm log: 14:35:56.027 [8270] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:4123] vnet_get_user_credential_path failed 35 0x23 14:35:56.049 [8270] <2> job_connect: Connected to the host MasterServer.FQDN contype 53 jobid <705711> socket <1> 14:35:56.049 [8270] <2> job_connect: Connected on port 40159 14:35:56.049 [8270] <4> JobdSockList::RegisterSocket: Register socket (1). 14:35:56.066 [8270] <4> JobdSockList::UnregisterSocket: Unregister socket (1). 14:35:56.327 [8235] <2> Media_dispatch_signal: calling catch_signal for 1 (../bptm.c:22712) delay 0 seconds 14:35:57.907 [8270] <2> job_monitoring_exex: ACK disconnect 14:35:57.908 [8270] <2> job_disconnect: Disconnected 14:35:57.919 [8270] <8> vnet_get_user_credential_path: [vnet_vxss.c:1621] status 35 0x23 14:35:57.919 [8270] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:4123] vnet_get_user_credential_path failed 35 0x23 14:35:57.919 [8270] <2> ConnectionCache::connectAndCache: Acquiring new connection for host MasterServer.FQDN, query type 1 14:35:57.937 [8270] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded 14:35:58.090 [8270] <2> logconnections: PROXY CONNECT FROM @IPApplianceDestination.49828 TO @IPMasterServer.1556 fd = 1 14:35:58.090 [8270] <2> logconnections: BPDBM CONNECT FROM 127.0.0.1.54659 TO 127.0.0.1.50726 fd = 1 14:35:58.090 [8270] <2> db_getdata: timeout is 7200 seconds 14:35:58.096 [8270] <2> db_end: Need to collect reply 14:35:58.096 [8270] <2> db_getdata: timeout is 7200 seconds 14:35:58.165 [8270] <16> fill_buffer: system call failed - Connection reset by peer (at ../child.c.1289) 14:35:58.523 [8270] <2> vnet_sock_ready_abs: vnet.c.544: 0: Function failed: 10 0x0000000a 14:35:58.523 [8270] <16> get_exactly_n_bytes_or_eof_abs: select on socket failed: Interrupted system call (4) 14:35:58.523 [8270] <2> ts_get_long_abs: error reading long from socket: Interrupted system call (4) 14:35:58.523 [8270] <2> ts_get_string: error reading long from socket: Interrupted system call (4) 14:35:58.523 [8270] <16> nb_recv_str: ts_get_string() failed: -3 4 14:35:58.523 [8270] <16> vnet_proxy_protocol_from_legacy: nb_recv_str() failed: 9 14:35:58.523 [8270] <16> vnet_proxy_socket_swap: vnet_proxy_protocol_from_legacy() failed: 9 14:35:58.545 [8270] <16> connect_to_service: vnet_proxy_socket_swap(NULL, -1, 310, 0, MasterServer.FQDN, bpdbm, 1) failed: 9 14:35:58.545 [8270] <16> connect_to_service: JSON data = {"allow_large_status": {"timestamp": 1591014958, "who": "vnet_tss_init", "line_number": 32, "comment": "allow vnet status > 255", "data": false}, "direct_connect": {"timestamp": 1591014958, "who": "connect_to_service", "line_number": 834, "comment": "connect parameters", "data": {"who": "vnet_connect_to_service", "host": "MasterServer.FQDN", "service": "bpdbm", "override_required_interface": null, "extra_tries_on_connect": 0, "getsock_disable_to": 0, "overide_connect_timeout": 0, "connect_options": null}}, "proxy_request": {"timestamp": 1591014958, "who": "vnet_proxy_build_request", "line_number": 3300, "comment": "request to local proxy", "data": {"bpcd_info": null, "i_am_daemon": false, "domain_constraints": {"process_hint": "e1ed483e-f5c0-4151-b3c5-610f74b05454"}, "service": "bpdbm", "auth_only": false, "pid": 8270, "ssa": false, "local_user": "root", "host": "MasterServer.FQDN", "peer_host": "MasterServer.FQDN", "peer_client": null, "local_client": "ApplianceDestination.FQDN", "local_dhcp_interval": 0, "peer_dhcp_info": null, "local_hostname": "ApplianceDestination.FQDN", "secure_peer": true, "resilient": false, "nbrntd_peer_addr": null, "nbrntd_sock_addr": null, "hand_back": false, "request_timeout": 310}}, "status": {"timestamp": 1591014958, "who": "connect_to_service", "line_number": 981, "comment": "vnet status", "data": 9}} 14:35:58.545 [8270] <8> vnet_connect_to_service: [vnet_connect.c:286] connect_to_service() failed 9 0x9 14:35:58.545 [8270] <2> ConnectionCache::connectToBpdbm: vnet_connect_to_service(MasterServer.FQDN,bpdbm) failed: No such file or directory (2), vnet status 9 14:35:58.545 [8270] <2> ConnectionCache::connectAndCache: connect_to_bpdbm(MasterServer.FQDN) failed status 25 err 2 14:35:58.545 [8270] <2> ConnectionCache::connectAndCache: Return value is (21) 14:35:58.545 [8270] <2> db_begin: Could not connect and returned with exceptionNo connection established 14:35:58.545 [8270] <2> db_ERROR_ex: db_begin() failed: cannot connect on socket 14:35:58.546 [8270] <16> logERROR: cannot log message to error database, error = cannot connect on socket 14:35:58.546 [8270] <16> fill_buffer: unable to perform read from client socket, connection may have been broken 14:35:59.078 [8235] <2> child_wait: SIGCHLD: exit=42, signo=0 core=no, pid=8270 14:36:06.863 [8235] <4> JobdSockList::UnregisterSocket: Unregister socket (1). 14:36:06.933 [8235] <2> job_monitoring_exex: ACK disconnect 14:36:06.933 [8235] <2> job_disconnect: Disconnected 14:36:06.947 [8235] <2> cleanup: Detached from BPBRM shared memory 14:37:54.572 [299927] <8> vnet_get_user_credential_path: [vnet_vxss.c:1621] status 35 0x23 14:37:54.572 [299927] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:4123] vnet_get_user_credential_path failed 35 0x23 14:37:54.572 [299927] <2> ConnectionCache::connectAndCache: Acquiring new connection for host MasterServer.FQDN, query type 1 14:37:54.609 [299927] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded 14:37:54.735 [299927] <2> logconnections: PROXY CONNECT FROM @IPApplianceDestination.35056 TO @IPMasterServer.1556 fd = 30 14:37:54.735 [299927] <2> logconnections: BPDBM CONNECT FROM 127.0.0.1.59034 TO 127.0.0.1.38882 fd = 30 14:37:54.735 [299927] <2> db_getdata: timeout is 7200 seconds 14:37:54.749 [299927] <2> db_end: Need to collect reply 14:37:54.749 [299927] <2> db_getdata: timeout is 7200 seconds 14:37:54.775 [299927] <4> report_throughput: VBRT 2 299927 1 1 PureDiskVolume @aaaac 0 1 0 2860032 2860032 1063305 498 2140061 24917 2790 142058 15 2793 256 (../bptm.c.24624) 14:40:56.044 [21207] <2> bptm: INITIATING (VERBOSE = 1): -rptdrv -jobid -1590463881 -jm 14:40:56.056 [21207] <2> main: Sending [EXIT STATUS 0] to NBJM 14:40:56.056 [21207] <2> bptm: EXITING with status 0 <---------- BPKAR Log: bpbkar: 10:05:00.460 [4976.24152] <2> SubContextBEDS_Impl::_initialize(): DBG - FS_InitDleList() failed! (0xE000FE46:No data stores can be initialized. The software is most likely installed incorrectly.) (../SubContextBEDS.cpp:959) 10:13:39.075 [4976.24152] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 6: the backup failed to back up the requested files 10:23:50.595 [8700.12604] <2> SubContextBEDS_Impl::_initialize(): DBG - FS_InitDleList() failed! (0xE000FE46:No data stores can be initialized. The software is most likely installed incorrectly.) (../SubContextBEDS.cpp:959)