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CA Synchronization Issues with AD

Andrew_Tankersl
Level 6

In July we upgraded our EV\CA environment to 10.4. Since that time, we have not been able to get our employee accounts to synchronize with AD. The last time they did was a few hours before the upgrade. Employee groups that point to an AD group synch fine, but employees do not. At the request of support I reinstalled CA, however the issue remains. When the AD Synchronizer runs, I get the dollowing;

Log Name:      Symantec Enterprise Vault
Source:        Accelerator AD Synchronizer 
Date:          9/11/2014 4:46:20 AM
Event ID:      546
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      resca01.resources.pacificlife.net
Description:
APP AT - Customer ID: 10 - ADSynchroniser (PID = 1672) with arguments '10 2 a ' completed execution.
 

Curious if anyone has anything else I can try

1 REPLY 1

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Hey mate,

Is this still an issue?  If yes, have you tried dtracing the AD Synchronizer?

TS