01-25-2010 11:07 AM
Upgraded a couple months ago from CA 7.5 to CA 8 - as an upgrade(?).
Lots of downtime and fustration ever since.... journeling connector repeatedly failing, nightly Hot Word searches stopped working, Research selection of users not working....
Has anyone else been running into these types of problems with version 8?
01-25-2010 11:25 AM
Have you discussed your issues with symantec support?
01-25-2010 03:03 PM
01-26-2010 10:55 AM
01-26-2010 11:08 AM
01-28-2010 08:30 AM
According to our IT, per Symantec there is now a recognized bug in CA8, involving Research Folders where under Authors & Recipents, the expanding group (arrow) fails to expand to allow the selection of individual employees for targeted searches rather than an entire department.
For those who actually use the product, this is more than just an inconvienience.
02-16-2010 12:59 PM
04-12-2010 01:48 PM
My original post was on 1/25/10.
But the problems actually started in September of 2009 with the upgrade to CA 8.
Per IT Support - "The problems have been escalated to Symantec Engineering.......They have run several configuration changes, queries, etc on the SQL and CA servers ...
CA was supposed to solve problems for us - instead it has become one.
As a regulated entity, e-mail review is not optional so this is more than just an inconvienience.