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Unable to export all reviewed messages by action status

Level 3

I am trying to export all items that have been marked as 'Reviewed' in a department.
The export options are only 'Reviewed Relevant' and 'Reviewed Irrelevant' and there doesn't seem to be a way to export anything that was marked 'Reviewed' (the status that was available prior to EV 12)

Is this a problem similar to the CA reporting that doesn't accurately report on the new action statuses in 12?



Level 3

I've straight up been told by support that this is "Intended Functionality"

That customer's requested this change. Somone actually put thought in to making the exports useless for anything marked with a status before EV 12 was installed?

I don't even know what to say about this nonsense anymore. It's absurd.